Learning & Talent Acquisition Manager

Job Description

Job Description

POSITION OVERVIEW:

As a key member of the Team Member Engagement Department at Congressional Country Club, the Learning & Talent Acquisition Manager is responsible for intentionally shaping our culture by developing scalable, strength-based learning programs and recruiting top-tier talent. This role bridges strategy and execution, aligning hiring, training, and cultural systems to ensure every team member embodies our Core Values: Obsess Over Member Hospitality, Be a Thriving Team Member, and Develop Yourself and Others .

Grounded in best practices from Culture by Design , The Checklist Manifesto , Zingerman's Recipe-Based Training , and Talent Plus methodologies, this position combines five critical capabilities:

1. Strengths-Based Talent Developer – Uses predictive talent analytics to support leaders on development strategies to coach their team using their natural talents as guidance.
2. Recipe-Based Trainer – Designs and delivers replicable, results-oriented training programs anchored in vision, mission, and bottom-line impact.
3. Cultural Systems Designer – Translates our values into clear behavioral standards, builds rituals and systems to sustain culture, and measures adoption through feedback loops and KPIs.
4. Process Excellence Practitioner – Develops effective checklists and systems to streamline processes across the Club and connect them to meaningful training, while reducing errors and improving consistency.
5. Strategic Recruiter – Applies all the above to make selection recommendations of team members who align with our culture and have the capacity to grow within it.

This role requires balancing big-picture culture design with hands-on program delivery, while fostering clarity, discipline, and purpose in people-related systems.

KEY RESPONSIBILITIES:

Learning & Training:

• Develop, deliver, and evaluate experiential learning programs across roles and departments.
• Build "recipe-style" SOPs and DO-CONFIRM/READ-DO checklists for training delivery and performance management.
• Support department leaders with the tools to coach, onboard, and grow their teams.
• Track and analyze the impact of learning initiatives and culture reinforcement rituals.
• Deliver workshops, seminars, and large-group sessions (5–250+) with clarity and confidence.

Talent Acquisition & Recruitment:

• Lead end-to-end recruitment using structured, strengths-based tools and behavioral interviewing.
• Align recruitment strategies with long-term succession planning and culture fit.
• Create standardized hiring "recipes" and checklists to ensure process excellence.
• Use predictive talent analytics to minimize turnover and enhance team performance.
• Cultivate diverse pipelines and maintain strong community and university partnerships.

Culture by Design & Learning Development:

• Embed our Core Values through rituals, storytelling, training, and daily operations.
• Define and reinforce "Fundamentals" that represent our desired team member behaviors.
• Create systems that ensure consistency between what we say we do and what actually happens.
• Develop transparent decision-making and change processes that empower team feedback and collaboration.

QUALIFICATIONS:

• Minimum 5 years of experience in Learning & Development / Talent Acquisition,
• Demonstrated experience integrating hiring, training, and culture-building systems.
• Strong experience with behavioral interviewing, structured assessments, and predictive analytics.
• Prior leadership experience in hospitality or people-first organizations is preferred.
• Strong facilitation, presentation, and project management skills.
• Working knowledge of ATS and talent technologies; bilingual (Spanish) a plus.
• Bachelor's degree required.

INTERPERSONAL SKILLS NEEDED:

The ability to motivate or influence senior-level leaders is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior-level dialogue, as well as a professional level of written communication skills are essential to the position.

OTHER SKILLS NEEDED:

Ability to foster and work collaboratively across divisions, functions, and at all levels. Experience in process improvement, adult learning, organizational development methodologies, and talent acquisition best practices. Ability to perform multiple tasks in a high-pressure environment. Comfort with complexity, ambiguity, and change.

SCHEDULE & LOCATION: This is a full-time, in-office position based at Congressional Country Club.

JOIN OUR TEAM: If you're ready to support and shape our awesome culture, develop talent, and build training that elevates our club community, apply today.

Congressional Country Club is an Equal Opportunity Employer (EOE).