Front End Supervisor

Front End Supervisor

Company: Jetro / Restaurant Depot

Location: 135 Merrit Way, White Marsh, MD 21162

Job Type: Full-time

Sector: Management

Compensation: $16.50 - $17.05

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing

• Assist with monitoring cash handling procedures and resolving minor discrepancies

• Provide support and direction to front-end staff during daily operations

• Ensure front-end areas are organized, clean, and operating efficiently

• Assist in maintaining customer service standards and resolving customer issues

• Support scheduling and workflow coordination for front-end staff

• Help enforce company procedures and policies at the front-end

• Communicate operational issues or concerns to management

Qualifications

• Previous experience in retail, customer service, or front-end operations

• Basic understanding of cash handling processes

• Strong communication and organizational skills

• Ability to work in a fast-paced, team-oriented environment

• Problem-solving skills and attention to detail

Preferred Qualifications

• Experience in a supervisory or lead role

• Familiarity with front-end operations and processes

• Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage

• 401(k) Retirement Plan with Employer Match

• Paid Time Off (PTO) in accordance with company policy

• Six (6) Paid Company Holidays

• Tuition Reimbursement Program (subject to eligibility and plan guidelines)

• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

• All benefits are subject to eligibility requirements and plan terms

Job Ref #:243eb2a7-e1c8-45dc-83c8-7aa690a68490

Date Posted:2026-08-31