Lead Supervisor

Lead Supervisor

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Lead Supervisor oversees daily custodial operations, ensuring quality cleaning services, workplace safety, and effective staff performance. This position provides leadership, training, and support to employees, including individuals with significant disabilities, helping them develop workplace skills and achieve professional growth while maintaining a positive and productive work environment.

What You Will Do

Plan, direct, and coordinate daily janitorial activities to meet operational goals and quality standards. Inspect completed work to ensure cleanliness and compliance with established standards. Monitor equipment condition, identify maintenance needs, and report issues to the Project Manager. Identify supply and equipment needs and submit requests for approval. Train employees on cleaning procedures, equipment operation, and workplace safety. Provide leadership and guidance to employees while promoting teamwork and professional development. Identify training needs and coordinate staff development opportunities. Participate in employee interviews and provide hiring recommendations. Address attendance concerns, review leave requests, and provide employee feedback. Conduct regular staff meetings to discuss assignments, priorities, and inspection results. Work with Employment Services to support employee program plans and appropriate accommodations. Resolve workplace concerns and escalate issues to management when necessary. Maintain required documentation and complete all Didlake training. Ensure compliance with company policies, safety standards, and operational procedures.

What You Bring

You bring custodial experience, leadership skills, and knowledge of industrial cleaning equipment, chemicals, and safety procedures. You are dependable, organized, and comfortable supervising employees, resolving workplace concerns, and maintaining quality standards. Strong communication skills and the ability to support employees with disabilities are essential.

Education & Experience

High school diploma or equivalent required. Minimum of two (2) years of custodial services experience, preferably in a supervisory capacity. Knowledge of industrial cleaning equipment, custodial tools, chemicals, and cleaning products required. Knowledge of contracts, budgets, safety, and health regulations preferred.

Skills & Abilities

A valid REAL ID is required to enter this worksite. Possess the ability to pass a background check and maintain a clearance. Strong leadership, interpersonal, and problem-solving skills. Ability to train employees on custodial procedures, equipment, and workplace safety. Effective written and verbal communication skills. Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Ability to interact effectively with employees with disabilities. Ability to respond to emergency operations, including snow removal, as required. Ability to lift up to 50 pounds occasionally and perform physical activities, including standing, walking, bending, and climbing stairs. Maintain a positive and professional image when interacting with employees, customers, and Didlake clients.

Why Join Didlake

Be part of a mission-driven organization making a real impact in the lives of people with disabilities. Work in a supportive and inclusive team environment. Opportunities for growth and skill development. Meaningful, purposeful work that makes a difference every day.

Benefits

Health coverage for you and your family through Medical, Dental, and Vision plans. Health Reimbursement Account (HRA). Life Insurance/AD&D. Short Term Disability. Employee Assistance Program (EAP) for work and personal support. 401(k) retirement plan with company match. Paid time off awarded after every year of service. Paid sick leave that begins accruing upon hire. Employee Development Program (EDP). Paid holidays. Direct deposit.