Diesel Service Technician

Job Description Job Description essential functions:
Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units
Diagnose, repair, adjust, and modify all components
Positively interface with Service Writers, leadership team, the parts department, drivers, vendors, and customers
Keep paperwork updated and submitted upon completion
Communicate effectively with customers
Maintain a high level of cleanliness
Meet and maintain labor efficiency goals
Meet requirements for certifications
COMPANY-WIDE EXPECTATIONS:
Remain drug and alcohol free while on Company premises and within the scope of duty
Understand and comply with all Sanco Enterprises policies and procedures
Observe safety and security policies and procedures and use equipment and materials accordingly
Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means
CORE COMPETENCIES:
Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains necessary communication
Interpersonal Skills – maintains open communication with fellow employees, supervision, and management, remains open to others’ ideas, and exhibits willingness to try new things
Planning/Organizing – prioritizes and plans work activities and uses time efficiently
Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Professionalism – maintains a professional appearance and attitude at all times
knowledge, education and/or experience:
Requires a high school diploma or general education diploma (GED)
Diesel engine experience
Technical degree or certification is a plus
skills:
Written and verbal communication skills
Microsoft Office skills
abilities:
Work with diagnostic computers for troubleshooting and repairs
Use computers for web-based training and work order system
Work independently in a field service environment while displaying a professional and confident relationship with the customer
Exhibit a strong mechanical aptitude
Possess a clean driving record
Pass a DOT approved physical
working conditions:
Exposure to varying weather-related temperatures (both inside and outside)
Frequently works on scaffolding
Moderate exposure to confined spaces, moving objects, and mechanical parts
Moderate exposure to chemicals and fumes
Moderate noise level
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