IBH: Front Desk Agent

Inn At Bay Harbor Front Desk AgentInn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.Some perks of working full time year-round for Inn at Bay Harbor include:A free Golf Pass and Ski Pass for both you and your familyFree Adventure Center privileges at both The Highlands and Boyne MountainUp to 50% off at the various Boyne Resorts Restaurants30% off Spa treatments at the Inn at Bay Harbor and Boyne MountainFree Passes to Avalanche Bay Water Park at Boyne MountainDiscounts on Boyne Resorts lodging for Friends and FamilyTuition ReimbursementPTO and Paid Sick LeaveHealth/Dental/Vision InsuranceThe Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key.Welcome, greet, and make guests feel comfortable and valued for the duration of their visitProperly perform check-in/check-out procedures in regards to guest accountsKeep accurate account of monies in cash drawerAnswer phonesRespond promptly and courteously to any guest requestKeep professional attitude and demeanor during all guest interactionsDemonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locationsMust be available weekends, weeknights, and holidaysApplicants must be 18 years oldLong periods of standing requiredComputer skills are mandatory