Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Company parties
• Free food & snacks
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
Mark Chavira - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. This is an ENTRY LEVEL POSITION intended to identify future team members. 

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• MUST BE BILINGUAL (Spanish/English)
• Previous experience in a receptionist or customer service role a plus but not necessary
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Ability to show up on time and dress business casual daily
• Basic computer skills, including Microsoft Office and CRM systems.