Receptionist - State Farm Agent Team Member
Miguel Serrato - State Farm Agent
Job Description
Job Description
Benefits:
- Travel opportunities
- Simple IRA
- Health stipend
- Life insurance
- Bonus based on performance
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Job Description: As a Receptionist - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
- Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
- Providing exceptional customer service through phone, email, and other communication channels.
- Translating documents and correspondence between English and Spanish.
- Collaborating with team members to ensure accurate and timely resolution of customer issues.
- Educating clients on insurance products and helping them make informed decisions.
- Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
- Previous customer service experience in the insurance industry is a plus.
- Strong organizational and multitasking abilities.
- Empathetic and patient, with a commitment to resolving customer concerns.
- Familiarity with insurance terminology and policies.
- High school diploma or equivalent; college degree is a plus.
- Relevant state insurance license preferred.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Ability to work flexible hours to accommodate client needs.
Vacancy posted 15 days ago
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