Citrix Administrator
Techvilla Solutions
Responsibilities Administer and maintain Citrix Virtual Apps and Desktops (CVAD) environments. Manage Machine Catalogs, Delivery Groups, StoreFront, published applications, and virtual desktops. Monitor and troubleshoot Citrix Delivery Controllers, ADC/NetScaler, StoreFront, and License Servers. Perform L2/L3 troubleshooting, root cause analysis, and performance tuning. Build and maintain Citrix Golden/Master Images. Manage FSLogix, user profiles, Citrix policies, and application access. Perform Citrix upgrades, patching, hotfixes, and maintenance. Support Incident, Problem, and Change Management processes. Maintain technical documentation, SOPs, and runbooks. Provide production and major incident support, including on-call support when required. Required Qualifications 8+ years of experience in Citrix Administration and VDI Support Strong hands-on experience with Citrix Virtual Apps and Desktops (CVAD) Experience with Citrix ADC/NetScaler, StoreFront, Director, and Studio Proficiency in Windows Server and Active Directory Experience with FSLogix and Citrix user profiles Hands-on experience with Citrix upgrades, patching, and troubleshooting Strong PowerShell scripting and automation skills Experience supporting L2/L3 incidents in an enterprise environment Knowledge of ITIL-based Incident, Problem, and Change Management Preferred Qualifications Experience with Azure Virtual Desktop (AVD) Knowledge of Windows 365 and VMware Experience with Microsoft Intune and Entra ID Familiarity with ServiceNow Experience supporting large-scale enterprise VDI environments Techvilla Solutions
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