General Manager

General Manager – Servpro of Billings Servpro of Billings is adding a General Manager to our team. As the General Manager, you will coordinate and oversee daily franchise operations, hire, train, and develop staff, and ensure customers receive the highest quality work. Benefits 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Key Responsibilities Manage and monitor multiple operational divisions Create and maintain annual business plans and goals Develop annual company budget, including projected revenue, projected expenses, and desired profit margin Lead a team of managers to respond to and manage restoration projects Ensure clear communication between customer and client to achieve the highest satisfaction possible Ensure job processes and procedures are followed, including safety training and guidelines Recruit, hire, train, and develop managers and staff Position Requirements High school diploma/GED; Associate and/or Bachelor’s degree preferred 5+ years of management experience At least three years of restoration industry experience preferred IICRC certifications – WRT and ASD, Master designation a plus Experience building a strong team with tangible leadership skills Strong process and results driven attitude Ability to multitask and remain detail oriented Must be knowledgeable in relevant computer applications Skills / Physical Demands / Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Franchises may choose whether or not to use them. #J-18808-Ljbffr