Houseperson

Job Description

Job Description

Do you enjoy keeping spaces neat and tidy? Join our team as a Houseperson , where you’ll provide essential support to our housekeeping team by ensuring public spaces are clean and supplies are stocked for room attendants. The Springhill Suites by Marriott is looking to add a Houseperson to the Housekeeping team!

The Houseperson plays a vital support role within the housekeeping department by ensuring public areas are clean, laundry operations are supported, and room attendants have the supplies they need to deliver excellent guest service. The Houseperson contributes to the overall cleanliness, safety, and efficiency of hotel operations. The ideal candidate is dependable, proactive, and takes pride in maintaining a clean, organized environment for both guests and fellow team members.

• Maintains the cleanliness of the public areas, including hallways, elevators, lobby, restrooms, and entrances.
• Responds promptly to requests for linen deliveries, guest room supplies, and to transport trash bags to the dumpster.
• Assists the Room Attendants when needed to remove trash, terry and linen from guest rooms.
• Deliver clean linens, towels, and amenities to guest floors and ensure room attendants' carts are stocked.
• Assist with basic room setups for group stays, long-term guests, or special requests.
• Empty trash receptacles in public areas, back-of-house spaces, and laundry areas regularly.
• Ensure public restrooms are clean, stocked, and disinfected throughout the shift.
• Assist with deep-cleaning tasks and periodic projects such as carpet shampooing, high dusting, or lobby polishing.
• Maintain cleanliness and organization of housekeeping closets and storage areas.
• Handle guest requests for additional pillows, towels, rollaway beds, cribs, and other items.
• Support laundry operations by loading, unloading, folding, or delivering items as needed.
• Monitor for and report any maintenance or safety concerns immediately.
• Assist with moving furniture, deliveries, or room setups for meeting spaces as assigned.
• Use appropriate cleaning supplies and equipment safely and in accordance with hotel procedures.

PHYSICAL REQUIRMENTS:

• Must be able to walk and stand for extended periods throughout the shift.
• Must be able to climb/descend stairs and use step ladders occasionally
• Must be able to periodically kneel, reach, crawl, and twist torso as needed to accomplish required tasks.
• Must be able to push and/or pull regularly throughout the shift up to 100lbs
• Must be able to regularly lift up to 50 pounds without assistance
• Able to work around cleaning chemicals and wear appropriate protective gear.

QUALIFICATIONS:

• Previous experience in a housekeeping or janitorial role preferred but not required.
• Ability to work independently and follow instructions with minimal supervision.
• Strong attention to detail and a sense of urgency in completing tasks.
• Excellent communication and customer service skills.
• Friendly, team-oriented, and dependable with a strong work ethic.
• Must be able to communicate basic information in English; bilingual skills are a plus.

Flexibility to work weekends, holidays, and varying shifts as needed