Field Based Clinical Care Coordinator- Vanderburgh County, Indiana

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. We believe in building the health care system of tomorrow—more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As part of a care management team that will manage complex members, the Integrated Care Coordinator will be the primary care manager for a panel of older adult members with medical and/or behavioral health needs. Care coordination activities will focus on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. Work Schedule: Monday through Friday, 8:00 am to 5:00 pm Location: Vanderburgh County, Indiana Local travel up to 75% and mileage is reimbursed at the current government rate. Residents of Indiana who can travel to Vanderburgh County may have the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities Serve as primary care manager and service coordinator for high medical risks/needs members with comorbid behavioral health needs Engage members face‑to‑face and/or telephonically to complete comprehensive needs assessment, including medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs Develop and implement individualized, person‑centered care plans and service plans inclusive of goals, opportunities and interventions aligned with a person’s readiness to change to support the best health and quality of life outcomes by meeting members where they are Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan Provide referrals and linkages as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community‑based provider referrals such as PCP, specialists, medication‑assisted therapy referrals, etc.) Required Qualifications Must possess one of the following: Master’s Degree in Social Work Bachelor’s Degree in Social Work, Psychology, Special Education, Counseling, or relevant degree with at least 1+ years of case management experience with older adults, individuals with disabilities, or those with serious mental illness 2+ years of experience in long‑term support services or working with older adults 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non‑emergent transportation, utility assistance, housing/rapid re‑housing assistance, etc.) 1+ years of experience with MS Office, including Word, Excel, and Outlook Ability to travel 75% of the time within the assigned territory to meet with members and providers Reside in Indiana Reliable transportation and a valid U.S. driver’s license Preferred Qualifications Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma‑Informed Care, Person‑Centered Care Experience working in team‑based care Experience in serving individuals with co‑occurring disorders (both mental health and substance use disorders) Background in Managed Care Bilingual in Spanish or another language specific to market populations Physical Requirements Ability to transition from office to field locations multiple times per day Ability to navigate multiple locations/terrains to visit employees, members, and/or providers Ability to remain stationary for long periods of time to complete computer or tablet work duties *All telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors, including local labor markets, education, work experience, certifications, etc. In addition to salary, benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (subject to eligibility). The hourly pay for this role ranges from $28.94 to $51.83 per hour based on full‑time employment. We comply with all applicable minimum wage laws. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr