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VP, Global Customer Care & Tech Support Ops

Jobleads-US

Brother International Corporation seeks a Vice President to lead Customer Care & Technical Support Operations across the Americas. You will shape vision, strategy, and an enterprise operating model to transform reactive support into a strategic, value-generating pillar of the Customer Experience Center.

You will drive end-to-end customer service transformation, align people, processes, and technology, and oversee on-shore, nearshore, and offshore programs to scale service excellence.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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