Office Manager

Location White Settlement Family Dentistry Overview Office managers oversee daily operations of the dental practice, supervise team members, manage patient flow, and provide mentorship and training, serving as a vital link between the dentist and the team. What You'll Be Doing Daily Operations: Supervise all practice activities and ensure coverage for all positions. Manage opening/closing duties, reconcile daily financials. Manage supply inventory and act as primary point of contact for the practice. Oversee internal billing invoices, maintain CPR certifications, ensure compliance with office policies and safety procedures. Utilize tools such as Workday, myLearning, metric software, and P&L reports to run the office efficiently. Communication & Leadership: Plan, organize, and facilitate daily morning huddles and team meetings. Develop and maintain positive relationships with doctors and regional managers for effective communication. Practice Performance: Achieve monthly and quarterly performance metrics. Track and report end‑of‑day, weekly, monthly, and quarterly data accurately. Monitor, analyze, and report KPI’s and align with quarterly IMPACT goals. Report outcomes to Regional Manager and Doctors as requested. Team Member Management & Support: Supervise team members, manage HRIS, performance, issue/conflict resolution. Act as trusted advisor, provide coaching and support. Cross‑train staff for development and office efficiency. Recruit, hire, and onboard new team members. Manage schedules, payroll, time & attendance, and keep appointment scheduler up to date. Patient Support & Guidance: Communicate with patients courteously, empathetically, and professionally. Oversee telephone response system and patient flow through the office. Assist as needed and support patients in accepting treatment. Maintain accuracy to minimize complaints. What You Will Bring Skills & Passion: Relate to others compassionately, high emotional intelligence, passion for helping others. Communication: Confident communicator, excellent presentation skills, over‑communicates to eliminate doubts. Tech‑Savvy: Comfortable troubleshooting technical issues, proficient with Microsoft Office (Excel, PPT, Word). Problem Solver: Proactive in finding creative solutions, mediating conflicts objectively. Compensation & Benefits Competitive salary $60,000 – $70,000 annually, bonus opportunities, health benefits, paid time off & holidays, positive team environment, employee recognition program. Equal Opportunity We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in undue hardship. #J-18808-Ljbffr GD TX Manager LLC