Human Resources Assistant

Salary: $22.29 - $25.48 Hourly
Location : 900 Quay Street, Manitowoc (City Hall), WI
Job Type: Full-time
Job Number: 2026.00043
Department: Human Resources
Division: Human Resources
Opening Date: 07/14/2026


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The City of Manitowoc is an equal opportunity employer, in compliance with the Americans with Disabilities Act. The City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The City of Manitowoc ONLY accepts online applications via the link below for current openings.

* We do not accept paper applications or emailed resumes.
Summary of Job


The Human Resources Assistant will perform administrative tasks and services to support effective and efficient operation of the City Human Resources department.

Responsibilities

• Greets and welcomes visitors and employees and directs them to the appropriate person or location.
• Answers and manages incoming department calls.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate HR employee.
• Assists employees with various HR-related computer processes when needed.
• Provides general administrative support to the HR department.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Performs annual tasks associated with background checks, drug & alcohol clearinghouse, etc.
• Assists the HR Generalist on FMLA and Worker's Compensation administration.
• Assists in the coordination of committee meetings.
• Maintains and administers HR-related website, intranet, and HRIS platform.
• Collaborates with finance department in assisting employees with payroll and benefits questions.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
• Assists with recruitment tasks, including seasonal hiring process.
• Conducts or assists with onboarding and new hire orientation.
• Demonstrates loyalty to department by actively supporting its goals, maintaining a team-first mindset, and contributing to long-term initiatives.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

Qualifications
Education

Associate's Degree in related field required or the equivalent combination of experience and training which provides the required knowledge, skills and abilities, as determined by the City.

Experience:

Previous experience in human resources desired. Preference may be given to candidates with experience.

Certifications/Licenses:

No certification or license requirements.

Other Requirements:

No other requirements.

Knowledge, Skills, & Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office or related software.
• Ability to maintain confidentiality as needed.
• Proficient with, or the ability to quickly learn human resource information system (HRIS), and similar computer applications.

The City anticipates filling these positions pending Committee approval and funding.

THE CITY OF MANITOWOC PARTICIPATES IN E-VERIFY. FOR INFORMATION ABOUT E-VERIFY, PLEASE VISIT

The City of Manitowoc is a qualifying Public Service Loan Forgiveness organization.
Non-represented positions are governed by the Employee Policy Manual. Employees in Non-represented positions are at will employees.
POSITION: This is a Non-represented hourly position.
EXTENDED LEAVE : Full time employees will be granted 10 days of extended leave per calendar year. Extended leave is pro-rated the first year of employment. If an employee is absent for four or more consecutive days, extended leave may be used for the fourth day and any subsequent consecutive days. Extended leave may be used for absences which qualify as FMLA.

SICK LEAVE: Non-represented, full-time employees, who are active as of January 1 annually, will be provided with 24 hours of sick leave which may be used each calendar year to address their own personal health care needs or the health care needs of a spouse or an immediate family member who resides primarily with and is primarily dependent on the employee for care and support. Part-time employees working at least 20 hours per week, will receive 12 hours of sick leave.

PERSONAL/BIRTHDAY: Full-time employees are provided 8 hours paid time off for their birthday. The day off must be used during the calendar year.
HOLIDAYS: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, work day before Christmas, Christmas Day and New Year's Eve.
PTO: 80 hours of PTO will be available to use after 30 days of employment
Accrual schedule (full-time):
After 1 year of service 120 hrs (4.62 hours per pay period)
After 4 years of service 136 hrs (5.23 hours per pay period)
After 7 years of service 160 hrs (6.15 hours per pay period)
After 10 years of service 168 hrs (6.46 hours per pay period)
After 11 years of service 176 hrs (6.77 hours per pay period)
After 12 years of service 184 hrs (7.08 hours per pay period)
After 13 years of service 192 hrs (7.38 hours per pay period)
After 14 years of service 200 hrs (7.69 hours per pay period)
After 19 years of service 240 hrs (9.23 hours per pay period)
After 21 years of service 248 hrs (9.54 hours per pay period)
Personal time off will accrue and become available on a pro-rata basis each payroll cycle.
HEALTH INSURANCE: Medical (with a HSA), Prescription, Dental, & Vision plans. Manty Health and Wellness Clinic. Insurance begins the first day of the next month following 30 days of employment.


LIFE INSURANCE: Offered through the Wisconsin Retirement System. Employee pays first month's premium, employer pays remaining 11 months. Coverage is equal to employee's annual salary to next $1,000. Additional coverage available at employee's expense.

WISCONSIN RETIREMENT SYSTEM: Begins immediately upon employment. Employer pays employer's share of employee's salary. The employee contributes the employee's share of the employee's salary.

HEALTH SAVINGS ACCOUNT: Allows employee to set aside pre-tax deductions for medical expenses.


FLEXIBLE BENEFITS PLAN: Allows employee to set aside pre-tax deductions for dependent child care.

PHYSICAL EXAM and DRUG TEST and BACKGROUND CHECK: Required of all newly hired employees, paid for by the City.

MISCELLANEOUS BENEFITS: Tuition reimbursement, short-term and long-term disability, accident insurance, critical illness insurance, Employee Assistance Program, deferred compensation plans for additional retirement savings, and Edvest-College savings plan.

The benefits listed are the current benefits and are subject to change by the Common Council.
01


Do you have an Associates degree or higher?

• Yes
• No

02


If you have a degree, is it in the field of Human Resources or a related field?

• Yes, my degree is in HR or related field
• No, my degree is not in HR
• I do not have a college degree

03


How many years of previous experience do you have working in Human Resources?

• No Experience
• 1-3 Years
• 4 or More Years

04


Do you have any experience working with an HRIS?

• Yes
• No

05


How many years of previous experience do you have working with the public or in customer service?

• No Experience
• 1-3 Years
• 4 or More Years

Required Question