FT Fine-Dining Host/Server Assistant - Red PrimeSteak

Host/Server Assistant

Red PrimeSteak is OKC's premier modern steakhousebold, refined, and elevated in every detail. Our space is as striking as our menu: modern, moody, and designed to impress. We're looking for a polished and personable Host/Server Assistant to support our front of house team. This role is ideal for someone with a sharp eye for detail and the ability to move with purpose in a fast-paced, fine-dining environment.

Host Position Summary:

Welcome and warmly greet guests upon arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes while keeping a smooth and orderly flow in the restaurant.

Duties and Responsibilities:

• Warmly and graciously greet all guests upon arrival.
• Know restaurant standards, table numbers, wait sections, menu, specials and be able to answer any question customers may have effectively.
• Take reservations and enter on OpenTable according to restaurant standards. Prompt customer for additional information and email whenever possible.
• Accommodate special seating requests for guests whenever possible.
• Relay messages to servers, bus, and manager as needed, especially guest notes from OpenTable.
• Help with bussing and drink service if time warrants.
• Thank guests as they leave and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Server Assistant Position Summary:

Provide guests with beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Generally assist wait persons at every level with customer service.

Duties and Responsibilities:

• Know restaurant standards, table numbers, wait sections, menu specials and be able to answer any questions customers may have effectively.
• Remove used tableware between courses and provide tableware for next course.
• Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seating, promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

• No previous restaurant experience required.
• Be able to work in a standing position for long periods of time (up to 6 hours).
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.
• Must be 21 or older due to responsibilities that include working in areas where alcohol is served
• A passion for EXTREME HOSPITALITY