Clinical Services Manager

Job Description

Job Description

Clinical Services Manager – Lead the Blueprint for Reintegration: From Stability to Self-Sufficiency

Santa Maria, CA | Full-Time

Lead More Than a Program. Create Impact at Scale.

We are seeking a Clinical Program Manager to support and strengthen clinical operations within a growing behavioral health and reentry organization. This is a hands-on leadership role focused on ensuring documentation integrity, supporting staff, and maintaining high-quality, compliant service delivery.

This position plays a critical role in supporting individuals as they move from recovery to stability and long-term independence , while helping the organization maintain strong clinical and operational standards.

What You’ll Do

Clinical Oversight & Documentation

• Review and support clinical documentation to ensure accuracy, timeliness, and compliance
• Monitor EMR systems (e.g., VerticalChange or similar) for completeness and consistency
• Conduct regular chart reviews and identify gaps in documentation
• Support staff in aligning services with authorizations and program requirements

Program Support & Coordination

• Provide day-to-day support to case managers, counselors, and program staff
• Help ensure services are delivered consistently across programs
• Assist in coordinating care across clinical, housing, and workforce teams

Staff Guidance & Development

• Provide guidance and coaching to staff on documentation and service delivery
• Support onboarding and training of new staff
• Reinforce accountability, consistency, and professional standards

Compliance & Quality Assurance

• Support audit readiness and internal quality assurance processes
• Identify risks or inconsistencies and help implement corrective actions
• Ensure adherence to applicable regulations, including Medi-Cal / CalAIM standards

What We’re Looking For

• Licensed clinician (LCSW, LMFT, LPCC) or registered associate (ASW, AMFT, APCC) with pathway to licensure
• Experience in behavioral health, substance use treatment, or reentry services
• Strong understanding of documentation standards and clinical compliance
• Experience working with EMR/EHR systems
• Ability to work both independently and collaboratively in a fast-paced environment
• Strong organizational, problem-solving, and communication skills

Preferred Qualifications

• Experience with Medi-Cal, CalAIM, ECM, or Community Supports
• Experience working with justice-involved populations
• Prior experience supporting audits, documentation review, or quality assurance processes

Why Join Us

Join a mission-driven organization building a Blueprint for Reintegration —helping individuals move from recovery to stability and long-term independence through housing, workforce, and life-skills pathways.

This is an opportunity to step into a role where you can make immediate impact , help strengthen systems, and support a growing team.

Compensation & Benefits

• Competitive salary based on experience
• Paid sick leave in accordance with California law
• Opportunities for professional growth and development

This is not a passive leadership role. This is for someone ready to step in, take ownership, and elevate the entire system.

Leading the Way, Your Trusted ReEntry Specialists

Our executive team brings over 100 years of combined experience in law enforcement collaboration and reentry program management. Justice-involved individuals often face a complex combination of challenges. Upon release from incarceration, many lack the necessary tools to manage the responsibilities of a household. At our organization, we provide comprehensive support through treatment, housing, case management, and reentry specialists at every level.

Company Description

Leading the Way, Your Trusted ReEntry Specialists\r\n\r\nOur executive team brings over 100 years of combined experience in law enforcement collaboration and reentry program management. Justice-involved individuals often face a complex combination of challenges. Upon release from incarceration, many lack the necessary tools to manage the responsibilities of a household. At our organization, we provide comprehensive support through treatment, housing, case management, and reentry specialists at every level.