Sales Associate

Overview Five Below seeks part-time Sales Associates who deliver outstanding customer service, drive sales, and maintain a well-organized store. The role focuses on engaging customers, providing product knowledge, and creating a positive shopping experience. Responsibilities Greet and assist customers promptly: Approach and acknowledge customers immediately, provide assistance, and handle multiple customers efficiently. Understand and meet customer needs: Assess needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve store and company objectives, contributing to a positive and productive work environment. Qualifications At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on-the-job training Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate with customers on the telephone and face-to-face, as well as with managers and coworkers Frequently move across the sales floor assisting customers and moving merchandise between the stock room and sales floor Ability to work a flexible schedule to meet business needs, including day, evening, weekends, overnight shifts, and travel as required Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Benefits Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we’ve got you covered. Position Type: Hourly Position Starting At: EEO and Accommodations Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and provide your contact information. #J-18808-Ljbffr