IT Technical Project Manager and Business Analyst

IT Technical Project Manager and Business Analyst Location: New York, NY, US Overview This role reports to the Director of the Project Management Office for Technology ensuring successful execution of IT projects of varying size and complexity. Additionally, this role will use Business Analysis (BA) and Quality Assurance (QA) methodology to define business requirements for complex PMO projects. This Level 1 role requires basic to moderate IT experience, as well as experience managing cross‑functional projects and business analysis/quality assurance. This role works closely with other PMs and the BA within the Touro PMO on creative problem solving around dependencies and conflicting priorities in the current project portfolio. An excellent working knowledge of IT systems and the ability to navigate them at a technical level are required. This job typically dedicates 50% PM, 25% BA, 25% QA, however, the PMO needs change, and the percentages may fluctuate as needed. Responsibilities Accountable for all project‑related activities and deliverables, including, but not limited to: Manage small to medium‑sized IT projects with growing independence, seeking guidance (when necessary) to continually enhance and refine formal project management skills: Utilize the Project Management Book of Knowledge (PMBOK) professional standards to develop project charters and plans, as well as manage the execution, monitoring, control and closing of IT projects. Create and manage communications plans. Develop risk register, issue log and manage risk/issue analysis, prioritization, and mitigation. Create and monitor project plans/project schedule and collaborate with project teams to ensure timely completion of projects and initiatives. Create and distribute clear project meeting notes. Transition projects from PMO management to operational status through transparent processes, including capturing lessons learned results for effective future project management maturation. Collaborate with administration, functional managers, and Subject Matter Experts to gather business and technical requirements to continue to move projects forward. Utilize Project and Portfolio Management (PPM) software for plans and project asset management including charters, RACIs, diagrams, surveys, change requests, and provide formal and ad‑hoc reports of project status as needed to the administration as well as project teams. Appropriately elevate all issues of concern by communicating with project sponsor and the Director of the PMO for Technology. Work towards formal PMI recognized certification, such as the CAPM (Certified Associate in Project Management), to improve the skills necessary to better manage Touro IT projects. Use Business Analysis (BA) methodology to define business requirements for complex PMO projects, including: Manage the coordination and communication between business units and the PMO from initial requirements gathering to the final sign‑off of the requirements. Complete assigned Business Analyst activities on schedule, ensuring alignment with cost, benefit, and quality objectives. Provide guidance to functional subject matter experts and project managers regarding business analysis and quality assurance. Provide Quality Assurance (QA) and testing strategies for IT projects: Work with project teams and project managers to develop comprehensive UAT plans based on project requirements for both enhancements and upgrades. Define project UAT scripts and processes, levels of testing, roles and responsibilities for testing and metrics for acceptance of test results. Execute test plans and generate result reports, utilizing automated testing tools as needed. Track bugs and defects, and maintain comprehensive tracking reports. Record and report on quality problems and concerns. Qualifications Education and Experience Bachelor's degree in IT or related fields required. 2+ years of relevant IT experience required; prior experience with IT project coordination or management, business analysis, and/or quality assurance preferred. Will need to obtain a CAPM and/or PMP certification. Certified Business Analysis Professional (CBAP) or PMI Certified Professional Business Analyst Professional (PMI‑PBA) is preferred. Higher Education IT experience preferred. Knowledge, Skills, and Abilities Foundational understanding and knowledge of IT infrastructures and architectures, including server, network, identity management, IT security and software development. Excellent organizational and follow‑up skills. Excellent communication skills, both written and verbal. Strong attention to detail. Ability to work well with others in a team, to collaborate, manage and resolve conflicts, and to accomplish goals on time without obstructions. Strong aptitude and enthusiasm for learning new tools, methodologies, and processes. Ability to proactively collaborate with users at all levels within the organization to ensure project success. Excellent time management skills. High level of mastery of Microsoft Office Suite. Knowledge of TeamDynamix preferred. Certifications and Licenses Certified Business Analysis Professional (CBAP) or PMI Certified Professional Business Analyst Professional (PMI‑PBA) is preferred. Will need to obtain a CAPM and/or PMP certification if not already certified. Travel As needed. Working Conditions Extensive Use of Computers. Extensive time sitting and standing. Able to lift up to 5 lbs. Maximum Salary USD $80,000.00/Yr. Minimum Salary USD $64,000.00/Yr. Benefits Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA) Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance Short-term and Long-term disability programs Retirement Plan (403b) – matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre‑tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early‑Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first. Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. 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