Key Account Manager (CSM) - Katy, TX

Job Description

Job Description

Travel:  Within 50-mile radius

Salary:  $55,000 - $60,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car 

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the  opportunity and innovation.  Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

This role requires direct client interaction, with a focus on analyzing business performance and designing tailored programs to address each client’s unique needs.  The ideal candidate will consistently deliver exceptional service, cultivate long-term client relationships, and drive high customer satisfaction—ultimately contributing to contract renewals, expansions, and sustained business growth. 

Key Responsibilities
•    Prepare business reviews
•    Improve profitability
•    Provide recommendations for program enhancements to optimize effectiveness and improve customer value
•    Quickly resolve day-to-day service issues to ensure seamless client operations and satisfaction
•    Assists in operational set-up of new business
•    Build and sustain relationships with clients
•    Conducts financial analysis

Qualifications
•    3+ years in account management experience
•    Demonstrated ability to prepare, analyze and present sophisticated business reviews to clients
•    Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
•    Proven long-term relationship building experience
•    Demonstrated ability to use analytical and intuitive judgment and sound decision making
•    Strong problem-solving skills
•    Proficiency in Microsoft Office software

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1527440  

Canteen  

SHANNON MOORE