Tech Writer

Technical Documentation Control Analyst I
Overview


We are seeking a detail-oriented Technical Documentation Control Analyst I to help maintain the accuracy, integrity, and governance of critical service parts and technical documentation data. This role works closely with Engineering, Aftermarket, and cross-functional business teams to ensure high-quality data supports downstream systems and business operations.


The ideal candidate is analytical, organized, and passionate about data quality, documentation, and process improvement. This position also serves as a key liaison between internal stakeholders and external partners while supporting continuous improvement initiatives.


Key Responsibilities

• Serve as a primary steward for critical business data, ensuring data accuracy, consistency, and integrity.
• Monitor and maintain technical documentation and service parts data used by downstream systems.
• Assess data quality and identify opportunities for process improvements.
• Partner with business and engineering teams to understand and resolve data quality issues.
• Establish and monitor data quality metrics, benchmarks, and improvement goals.
• Conduct data quality audits and report findings to stakeholders.
• Implement corrective actions to improve data accuracy and consistency.
• Support governance processes that ensure data remains fit for business use.
• Collaborate with internal and external customers to resolve documentation and data-related issues.
• Lead or support projects and process improvement initiatives as assigned.

Qualifications
Required

• Bachelor's degree or equivalent combination of education and experience (2+ years of relevant experience may be considered in lieu of a degree).
• Experience working with technical documentation, data management, or data governance.
• Experience using Microsoft Office, particularly Excel.
• Experience with engineering or documentation management systems.
• Strong analytical, organizational, and problem-solving skills.
• Self-motivated with the ability to work independently.
• Strong written and verbal communication skills.

Preferred

• Experience supporting engineering, manufacturing, service, or aftermarket operations.
• Experience improving data quality, documentation standards, or business processes.
• Ability to independently solve moderately complex problems while following established procedures.
• Experience mentoring or providing guidance to team members.

Work Environment

• Location: Portland, OR
• Schedule: Hybrid

What You'll Do

• Ensure technical documentation and service parts data remain accurate and reliable.
• Drive continuous improvements in data quality and documentation processes.
• Partner with cross-functional teams to support business operations and engineering initiatives.
• Contribute to projects that improve data governance and operational efficiency.
• Build valuable experience with opportunities for professional growth and career development.