Senior Solutions Engineer - North Carolina

Senior Solutions Engineer - North Carolina

Join to apply for the Senior Solutions Engineer role at Tines. This is a remote position that must be based in North Carolina, as it will require regular in-person meetings in this region.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers workflows with our no-code automation platform. Our orchestration and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work.

At Tines, we’re driven by our values of Simplicity, Speed, and Soundness. We’re committed to delivering exceptional customer experiences while fostering a culture that nurtures curiosity, growth, and integrity. We’re excited about what’s next and we’re looking for others to join us on our journey.

Job Summary

Tines is looking for a Senior Solutions Engineer to join our pre-sales team. You will partner with Account Executives and sales leadership to evangelize Tines SaaS solutions and educate customers on the business value of no-code automation. You will demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without coding or lengthy integration work. You will understand customers’ business pains and outcomes and show how Tines can help achieve those outcomes.

What you will be doing:

• Develop deep knowledge of Tines no-code automation and apply it to security & IT operations challenges
• Create and deliver presentations to prospective customers and key alliance partners, communicating value and differentiation
• Build and demo Tines Stories with customers to show value and win sales
• Manage the technical decision process with customers, including proof of concepts and evaluations
• Collaborate with Sales to identify key use cases and support competitive account strategies
• Support enablement of priority channel and technical alliance partners and assist their pre-sales engineers
• Provide market feedback to product management
• Contribute to knowledge base with customer experiences, insights, and new automation stories
• Support SE operations and metrics development across teams

Senior-Level Responsibilities

• Drive strategic direction for sales engineering in the NAMER region
• Mentor and guide other sales engineers to foster growth
• Represent Tines at industry events and establish thought leadership in automation
• Lead design and implementation of complex automation solutions for high-profile customers
• Collaborate with product management, marketing, and engineering to influence roadmaps
• Act as a senior advocate for key customers and drive process improvements

What you bring with you:

• 8+ years in pre-sales/sales engineering or technology delivery at a SaaS company
• Strong technical background with APIs and a willingness to learn new cloud technologies
• Security and/or IT industry experience
• Ability to uncover customer needs and deliver compelling demos
• Experience communicating with business and technical audiences
• Enjoy learning, open to feedback, and focused on customer success
• Project management skills and ability to deliver customer solutions
• Analytical skills to derive actionable insights from data
• Startup mindset and adaptability in a fast-paced environment
• Ability to travel up to 30% of the time

Compensation : Target Annual Compensation (salary + commission): $225-250k OTE

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

EEO : Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, ethnic or social origin, genetic features, language, religion or belief, political opinion, national minority status, disability, age, or sexual orientation.

Other : Referrals increase your chances of interviewing at Tines.

Location and related salary data are provided for context and are not guaranteed.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales, Consulting, and Business Development

Industries : Software Development, IT Services and IT Consulting, Technology, Information and Media