Deputy Director - Deep East

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: Deputy Director REPORTS TO: Project Director LOCATION: Deep East Texas Workforce Development Area EMPLOYMENT TYPE: Full-Time, Exempt Employee Career Team is looking to hire a Deputy Director tasked with assisting management in planning, organizing, and directing the daily operations of the Workforce Solutions Centers. Reporting to the Project Director, the Deputy Director serves as direct support to all front-line staff and customers at the Workforce Center. Your Impact on Career Team’s Success: Work with the Project Director to ensure that Intensive and Standard Operating Procedures are carried out consistently with Workforce Solutions Deep East Texas (WSDET) and Texas Workforce Commission (TWC) policies and procedures toward stated goals Provide general day-to-day operational guidance to all direct staff across the twelve-county Deep East region Serve as the primary operational point of contact in the Project Director's absence Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies Lead staff development efforts and assist the Project Director with budgetary alignment across multiple funding streams Provide supervision and ongoing support to Center management Oversee Managers and provide guidance on assigned duties, program implementation, program compliance, and technical assistance Schedule, attend, coordinate, and lead meetings with management staff, partners, and Board staff as needed Facilitate staff meetings and training as needed and directed Work with the Project Director and department leadership team to implement the strategic vision for operations, assessment, and marketing within the centers, developing shared strategic priorities Continually seek professional development and feedback on supervision style and approaches to better enhance customer service, staff development, morale, and cohesion Maintain up-to‑date knowledge of standard operating procedures and contract updates/changes Collaborate with partner agencies and Workforce Board subject matter experts, including but not limited to program managers, fiscal staff, purchasing, IT, quality assurance, and the executive team, to advance the mission of the Board and Career Team Approach each day and task with a "ZAG" mindset Other duties and projects as needed Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable, related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree or higher in business, marketing, public relations, or community organization/development, or an equivalent combination of education and experience 3+ years of direct supervisory experience overseeing front-line or program staff Demonstrated ability to establish and maintain relationships with diverse constituents Stellar oral and written communication skills, adept at communicating to large groups as well as individuals Commitment to ongoing professional development, with the ability and motivation to learn new software, information, and necessary skills Ability to supervise staff, interns, and volunteers Willingness to uphold Career Team’s core values and foster a culture of innovation and collaboration Flexibility and a strong work ethic, with grace, tolerance, and kindness under pressure Ability to successfully manage a diverse and heavy workload (i.e., balance short- and long-range planning with unanticipated daily demands) Ability to carry out assignments without detailed instruction and handle competing demands Computer proficiency in Microsoft Office suite and Google suite A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Master's or MBA degree Experience and knowledge of WIOA, TANF, SNAP, Texas Workforce Commission (TWC), and other workforce development contracts/programs Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners Bilingual or multilingual Travel Up to 50% travel within the region About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government‑funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. #J-18808-Ljbffr Career-Team-36cf2150