Enterprise Account Manager

Enterprise Account Manager

This role offers the opportunity to drive strategic growth within the life sciences and technology ecosystem by managing enterprise relationships and expanding the adoption of innovative software solutions. You will lead complex sales initiatives, partnering with pharmaceutical and biotechnology organizations to address critical development and regulatory challenges. The position combines consultative selling, scientific understanding, and commercial strategy to deliver measurable customer impact. Working with global teams across science, product, marketing, and client success, you will shape account strategies and accelerate business growth. This is an ideal opportunity for a commercially driven professional who thrives in relationship building and technology-enabled healthcare innovation. You will play a key role in helping organizations leverage advanced platforms to improve research, development, and operational outcomes.

Accountabilities:

The Enterprise Account Manager will be responsible for managing strategic customer relationships, driving revenue growth, and expanding software adoption across enterprise life sciences accounts. The role requires strong commercial leadership, consultative engagement, and collaboration with internal experts to deliver tailored solutions.

• Manage a portfolio of enterprise accounts, developing strategies that increase adoption, retention, and long-term customer value.
• Build and execute territory and account plans aligned with revenue growth objectives and customer needs.
• Lead consultative sales cycles with scientific, operational, procurement, and executive stakeholders.
• Develop trusted relationships across pharmaceutical and biotechnology organizations, including R&D, clinical, regulatory, and technical teams.
• Identify new business opportunities and expand relationships into additional divisions or accounts.
• Translate customer challenges into tailored software solutions by collaborating with scientific and product specialists.
• Lead negotiations, proposals, and contract discussions from initial discovery through closing.
• Partner with marketing, customer success, and solution teams to strengthen customer engagement and market positioning.
• Provide insights from customer interactions to support product strategy and business development initiatives.
• Maintain accurate CRM data, pipeline visibility, forecasting, and account health reporting.

Requirements:

The ideal candidate brings extensive commercial experience in life sciences, enterprise sales, and technology-enabled solutions. They should be comfortable engaging with both technical and executive audiences while managing complex sales processes.

• 10+ years of commercial experience within the life sciences industry, including software platforms, services, or technology solutions.
• Proven success managing complex enterprise sales cycles within pharmaceutical, biotechnology, or related organizations.
• Ability to communicate effectively with scientific experts, business leaders, and executive stakeholders.
• Strong consultative selling skills with experience identifying customer needs and delivering value-based solutions.
• Excellent negotiation, presentation, organizational, and relationship-building skills.
• Bachelor's degree required; advanced degree in life sciences or a related discipline preferred.
• Experience with enterprise software, SaaS platforms, or cloud-based scientific solutions preferred.
• Familiarity with PK/PD, DMPK, modeling and simulation, regulatory workflows, or pharmaceutical development processes is a plus.
• Experience using CRM platforms such as Salesforce for pipeline management and forecasting.
• Growth-oriented mindset with the ability to work collaboratively in a global, cross-functional environment.

Benefits:

• Opportunity to work in a purpose-driven environment supporting innovation in healthcare and medicine development.
• Competitive compensation package aligned with experience and qualifications.
• Remote work flexibility with the ability to collaborate across global teams.
• Opportunities for continuous learning, professional development, and career advancement.
• Exposure to innovative scientific platforms and partnerships with leading life sciences organizations.
• Collaborative culture focused on creativity, teamwork, and impactful solutions.
• Supportive environment where employees can contribute ideas and influence business growth.