Video Surveillance Operator
$16.37 per hourSGF Global
Job Description
Job Description
Surveillance Operator
Location: Las Vegas, NV
Pay Rate: $16.37 per hour
Position Type: Contract (6 months, potential for full-time conversion based on performance)
Available Shifts (Onsite)
- Swing Shift: 5:00 PM – 1:00 AM (Thursday–Monday)
- Graveyard Shift: 10:30 PM – 7:00 AM (Thursday–Monday)
- Mandatory 2-week training: 6:00 PM – 11:00 PM (Saturday–Wednesday)
Position Overview
This is an onsite surveillance monitoring role responsible for observing live video feeds across multiple locations, identifying suspicious or unsafe activity, and responding in real time. Operators work in a fast-paced, multi-screen environment using surveillance software to ensure safety and security across monitored sites.
Key Responsibilities
- Monitor multiple live surveillance camera feeds to detect suspicious or unsafe activity.
- Issue real-time audio warnings when appropriate.
- Escalate incidents to law enforcement, emergency responders, or site contacts.
- Document incidents with clear, accurate, and detailed reports.
- Operate multiple monitors, systems, and applications simultaneously.
- Maintain focus, attendance, and adherence to assigned schedules.
- Coordinate with IT support for technical issues (no troubleshooting required).
Required Qualifications
- Strong English communication skills (reading, writing, and speaking).
- Comfortable communicating with law enforcement and property representatives.
- Proficient computer skills and ability to navigate multiple screens.
- Minimum typing speed of 40 WPM.
- Ability to remain seated and focused for extended periods.
- Strong attention to detail in a fast-paced environment.
- Availability to work weekends and assigned shifts without flexibility.
Preferred Experience
- Call center, dispatch, or control center experience.
- Video gaming or fast multi-screen reaction experience.
- Loss prevention or surveillance background.
- Experience in high-volume, structured desk-based environments.
Work Environment
- Onsite operations center (climate-controlled office).
- Multi-monitor surveillance workstation setup.
- Structured, non-flexible scheduling.
- Fast-paced, detail-driven monitoring environment.
- Team communication via digital platforms.
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