Payroll, Benefits and HR Operations Administrator

Job Description

Job Description

Payroll, Benefits and HR Operations Administrator

About Acuative

Acuative is a global IT solutions provider delivering managed network services, IT infrastructure support, and technology solutions to enterprise organizations. We take a client-first approach and focus on helping our customers scale securely and efficiently.

Our success is driven by our people. We invest in professional development through ongoing training, mentorship, and hands-on learning. At Acuative, you’ll find a collaborative, high-performance culture built on professionalism, innovation, and shared success.

Purpose and Scope

The Payroll, Benefits and HR Operations Administrator ensures the seamless execution of multi-state and international (Canada) bi-weekly payroll, comprehensive benefits administration, and HR operations. This role serves as a primary point of contact for employee inquiries regarding total rewards and maintains the integrity of our HRIS data throughout the employee lifecycle.

Primary Duties and Responsibilities

• Take ownership of the timely and accurate processing of bi-weekly payroll for multi-state U.S. and Canadian entities.
• Manage the administration of self-insured health plans, dental, vision, life insurance, and 401(k) programs.
• Create accurate reports through ADP and 401k reporting modules.
• Coordinate and assist in the administration of annual Open Enrollment (OE) process, including system configuration and employee communications.
• Maintain data integrity within ADP Workforce Now, processing all employee lifecycle changes (onboarding, promotions, offboarding).
• Facilitate and process government clearance activities and compliance documentation as required.
• Generate complex reports via ADP for internal audits and wellness program participation.
• Maintain the integrity of backup files and assist in auditing activity.

Minimum Qualifications

• Bachelor’s degree in HR, Finance, Business, or a related field.
• 3+ years of experience in payroll processing and benefits administration.
• 2+ years data management of complex HRIS system.
• 2+ years of advanced experience specifically using ADP Workforce Now and reporting modules.
• Proficiency in MS Office Suite.
• Proven track record of maintaining a low error rate in high-volume, fast-paced environments.

Preferred Experience

• Direct experience managing self-insured health benefit plans.
• Intermediate to Advanced Excel skills (VLOOKUPs, Pivot Tables).
• Experience with ADP Reporting modules and custom field management.
• SHRM Certification.

Equal Opportunity Statement

Acuative is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.