Team Leader

Team Leader The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities It is essential that you be available, flexible, adaptable, and service‑oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer’s Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well‑being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be at least 18 years of age and possess a valid driver’s license. High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred Knowledge, Skills, and Abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Favorable indoor environment with moderate noise. Work shifts vary but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to company safety training and guidelines. Indoor floors and outdoor lots are generally hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature. Ability to work outdoors in adverse weather conditions. Physical Requirements Move and transfer merchandise weighing up to 50 pounds. Push and pull merchandise up to 2,000 pounds with proper material handling equipment. Occasionally lift or reach merchandise overhead. Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Move throughout the store for an entire shift. Safely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register); forklift and baler requirements do not apply if under 18. Operate store equipment such as computer, cash register, and other store equipment continuously. Read, write, and count accurately to complete all documentation. Utilize strong written and verbal communication skills. Process information/merchandise through the point‑of‑sale system. Handle contact with birds/poultry. Complete training and certification to dispense propane; propane dispensing requirement does not apply if under 18. Complete all required training. Travel as required in support of district needs. Drive or operate a vehicle for business needs. Position is non‑sedentary. Complete training and certification for various business needs. Benefits Medical, dental, and vision coverage. Company‑paid life and disability insurance. Paid parental leave. Tuition reimbursement. Family planning resources including adoption and surrogacy assistance. Disclaimer This job description represents an overview of the responsibilities for the position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Nearest Major Market: Columbus #J-18808-Ljbffr Tractor Supply Company