Customer Success Coordinator

This range is provided by Dawson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $25.00/hr - $27.00/hr Additional compensation types Annual Bonus Direct message the job poster from Dawson Responsibilities Providing outstanding customer support, handling inquiries, addressing customer concerns, and ensuring customer satisfaction. Processing orders, invoice adjustments, coordinating deliveries, assisting customers with product information, and ensuring a seamless customer experience. Working closely with our team to deliver top‑notch service in a fast‑paced environment. Who We’re Looking For Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction. Bachelor’s Degree preferred. Strong interpersonal skills to enhance Customer Experience and foster positive customer relationships. Effective communication skills, both written and verbal. Ability to work in a fast‑paced, on‑site environment with a collaborative team. Customer‑focused approach to handling inquiries and concerns. Proficiency with order processing systems and basic computer applications. Ability to work cross‑functionally with other departments. Previous experience in bookkeeping, warehouse operations, or related fields is a plus. Critical thinking mindset. Curious with an inherent ability to problem‑solve. Ability to remain calm during high‑stress situations and interactions. Strong technical aptitude. Comfortable in an open office environment. Understanding of basic accounting fundamentals and inventory allocation and concepts. Seniority level Associate Employment type Full‑time Job function Customer Service Industries Manufacturing Referrals increase your chances of interviewing at Dawson by 2x. #J-18808-Ljbffr Dawson