Senior Manager, Advisory Operations

Job DescriptionWhat is the opportunity? As Senior Manager of Investment Advisory for U.S. Wealth Management Operations, you will report directly to the Director of Operations and lead a dedicated team responsible for ensuring seamless operations of client advisory accounts, account administration including new account setup, terminations, fee billing and general updates to advisory accounts. This role will serve as the bridge between Operations, Advisory Products, and various Operations leadership at RBC.What will you do?Escalation Resolution: Act as the senior point of escalation for complex operational issues requiring judgment beyond routine procedures Team Management: Supervise a team of 4-6 staff composed of operations managers and initiative managers, with downline support for operations associatesProject Leadership: Lead operational improvement projects, manage resources, and coordinate with third-party vendorsProcess Oversight: Own and improve operational processes to reduce manual effort, errors, and risk; implement workflow enhancementsRisk Mitigation Focus: Develop and maintain department procedures and Written Supervisory Procedures (WSP’s) as well as perform oversight.General Duties: Provide support with department volume metrics, staffing models, financial forecasts, audit requests, and budgets as required.What do you need to succeed?Must-haveSecurities license 7 or 99 (or able to obtain license within 120 days)Knowledge of Operations processes and service delivery frameworks2-4 years in investment operations, fund administration, accounting or related roles2+ years demonstrated and sound managerial experience leading and managing a teamStrong interpersonal, verbal, and written communication skills, with an ability to work effectively with all levels of staff and management.Nice-to-havePrevious experience with Advisory business and Advisory billing across multiple platformsAdvanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes.Experience with business transformation of Advisory billing, administration, and trading systemsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities Access to a variety of job opportunities across businessThe good-faith expected salary range for the above position is $90,000 - $160,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBC’s high performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsAdaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress:250 NICOLLET MALL:MINNEAPOLISCity:MinneapolisCountry:United States of AmericaWork hours/week:40Employment Type:Full timePlatform:WEALTH MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2026-07-09Application Deadline:2026-08-07Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SummaryJob number: R-0000179958Date posted : 2026-07-09Profession: OperationsEmployment type: Full time