Customer Service

$25 per hour

Total Talent Inc

Customer Service / Contract Support Specialist

Carol Stream, IL Pay Rate: $25/HR Schedule: Monday Friday | 8:00 AM 4:30 PM

Position Overview: We are seeking a detail-oriented and customer-focused professional to support customers in a B2B manufacturing environment. This temporary position will focus on customer service, contract support, account management, and resolving customer concerns. This assignment is expected to last approximately 3 months.

Key Responsibilities:

Provide B2B customer service support to new and existing customers
Support customer contracts and related documentation
Troubleshoot and resolve customer issues in a timely manner
Handle escalated customer concerns professionally
Check inventory and stock availability using internal systems
Work closely with internal departments to ensure customer satisfaction

Qualifications:

Previous customer service experience required (B2B preferred)
Experience handling contracts or account support preferred
Strong communication and problem-solving skills
Ability to manage escalations professionally
Detail-oriented and organized

Apply

Vacancy posted 1 day ago

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