Service Technician

Job Description

Job Description

Residential HVAC/R Service Technician

AIR2 Homes is a residential and lite commercial AC company based in Orlando, Florida. The company's new owners and managers are building our team to serve custom and luxury homeowners and managers, and regional residential accounts, by offering competitive pay, benefits, training and support.

AIR2 Homes is looking for an experienced technician to join our service team in daily activities, deliver accurate and timely services to customers, and manage various related service and administrative activities.

Responsibilities:

• Respond to dispatches and complete equipment repairs and proposed improvements
• Deliver exemplary customer services including clear communications and detailed reporting
• Maintain customer relationships and ensure repeat customers by upselling products and services and taking care of any customer concerns
• Display an extensive working knowledge of industry standards and practices, including product details and company services offered
• Work in the field independently and with other technicians
• Follow our standard procedures and policies
• Train and improve technical knowledge to drive constant improvement
• Assist with or perform administrative tasks and other duties as assigned

Qualifications:

• High school diploma or equivalent (minimum)
• 4 or more years of HVAC/R experience
• Valid driver’s license and clean driving record
• Passage of a background check and submission to a Drug-free Workplace program
• Typical tools and equipment for completing work in the field
• Good decision making, analytical problem solving and organizational abilities
• Clear and professional communication skills, both verbally and in writing, in English (bilingual is a plus) and excellent interpersonal skills
• Strong customer-relation skills as well as strong phone skills and the ability to project a pleasant tone
• A desire to continually increase your knowledge of the industries we serve, and products, services and processes our company can produce

Benefits:

• Competitive pay and bonus opportunities
• Company vehicle for work use
• Medical/Dental/Vision/Life Insurance with company contribution
• 401k with company contribution
• PTO and Holiday Pay
• Cell phone stipend
• Company work vehicle

Compensation:

• It will be determined based on experience.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

If your resume and experience do not currently support the description provided, we ask that you refrain from applying for this position, as this will discourage us from future considerations.