CUSTOMER SERVICE SALE REP (32481)
$35kEquipment Depot Master
Customer Service Sale Rep
Salary Range $35,000.00 - $35,000.00 Base+Commission/year Category Sales
Position Summary
Responsible for the development and execution of market strategy to attain and or maintain a desired market position with assigned territory accounts. This includes making necessary sales and support calls, presentations and communication of issues between corporate, retail network and customer. In addition to increasing aftermarket sales and profits, a market strategy should include such products and services as fleet management, rental and allied products, training and positioning of Equipment Depot with the market. Must be able to effectively identify, communicate and work through customer problems, issues, and opportunities with corporate and retail networks. This position reports to Sales Manager/CSS Manager but close relationships with Branch and Rental Managers is essential to ensure proper processes and procedures are met in obtaining customer service excellence.
Essential Functions
- Call on current and target accounts, develop and make sales presentations that ensure aftermarket sales.
- Develop strategic plans and work with local management to ensure the growth of assigned service accounts
- Develop strategic plans and work with local management to develop new and maintain existing short term rental equipment customers.
- Develop and maintain relationships with key customers and build new relationships with potential key customers.
- Collaborate with branch management and internal departments regarding receivables.
- Understand the importance of timely follow up with customers, managers, and staff making communication a top priority.
Qualifications
Skills & Abilities
Education: College degree preferred but not required Experience: 2 5 years proven sales professional preferred but not required Computer Skills: Basic knowledge and abilities of Microsoft Office products and use of CRM a plus
Work Environment
Work environment varies from office to job site to industrial locations
Our Core Values Passion to Perform We are passionate to perform and focus on concrete achievements Trust to Act We are empowered to act and act in a powerful way Act Responsibly We are responsible for our actions and the consequences they have for our stakeholders and our environment Make it Fun! We are serious about making work fun; it's the way we do things
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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