Delivery/Technology Specialist - Lexus

Technology Specialist

The Ed Napleton Automotive Group is looking for our next Technology Specialist. This is an exciting opportunity in a growing, fast-paced industry. Located at Lexus of Brookfield, the Technology Specialist provides the highest level of training and technical support to the customers and others as requested on various software, programming, and use of technical devices available in vehicles.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups.

What We Offer:

• Aggressive compensation plans
• Family Owned and Operated 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Schedule and establish set times for service appointments for technical reviews and/ or additional training
• Record information relative to each technical review in customer database
• Provide training to customers to ensure they understand the value of the equipment and how to use it
• Review and explain completed work and changes to customers when applicable
• Provide technical training to sales, service and other employees as assigned by management
• Maintain high customer service standards (CSI) and handle phone inquiries regarding appointment and work in process
• Perform any administrative duties as assigned

Job Requirements:

• High school diploma required
• Strong organizational and time management skills and the ability to multi-task, and plan/prioritize work
• Effective interpersonal skills
• Valid Drivers License
• Must complete Lexus certification within the first 30 days and keep current
• Ability to thrive in a fast-paced and constantly evolving environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.