Claims Adjuster

Job Title: General Liability Claims Adjuster

Location: San Diego, CA

Employment Type: Temporary (Approx. 4 months with possible extension)

Pay: $35-$40/hr. DOE

Overview

We are seeking an experienced General Liability Claims Adjuster with a strong background in bodily injury claims to manage a portfolio of commercial liability and auto exposures. This role is responsible for overseeing claims from intake through resolution, ensuring timely, cost-effective outcomes while delivering exceptional service.

The ideal candidate brings hands-on experience handling complex bodily injury claims, including investigation, evaluation, negotiation, and litigation oversight.

Key Responsibilities

• Manage a caseload of commercial general liability and auto claims, with a strong focus on bodily injury exposures
• Conduct detailed investigations of bodily injury claims, including liability determination, damages assessment, and coverage analysis
• Evaluate injury severity, medical documentation, and treatment plans to determine appropriate claim value and reserves
• Set and adjust claim reserves based on ongoing analysis and case developments
• Negotiate and resolve bodily injury claims, including moderate to complex cases
• Manage claims through the full lifecycle, including litigation, mediation, arbitration, and settlement
• Partner with defense counsel and medical experts to develop effective litigation strategies
• Draft and issue high-quality written communications, including:
  • Coverage evaluations and reports
  • Reservation of Rights letters
  • Disclaimers and settlement documentation
• Serve as a client-facing claims manager for assigned accounts
• Communicate effectively with clients, claimants, attorneys, carriers, and vendors
• Maintain compliance with internal systems, documentation standards, and regulatory requirements

Qualifications

• Bachelor's degree or equivalent experience
• 3+ years of claims handling experience with a strong emphasis on bodily injury claims (general liability and/or auto liability)
• Proven experience evaluating and resolving bodily injury claims, including understanding medical terminology and injury valuation
• Demonstrated ability to negotiate bodily injury settlements within authority limits
• Experience managing litigated bodily injury claims and working with defense counsel
• Strong knowledge of liability analysis, coverage interpretation, and claims best practices
• Excellent written and verbal communication skills
• Strong customer service and client management abilities
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and collaboration tools (Teams, Zoom)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.