Part Time Floor Leader - Memorial City Mall

Position: Part Time Floor Leader Weekly: 20-29 hours Overview As a Floor Leader, you’ll play a vital role in supporting the Store Management Team across all areas of the business, from driving sales and opening/closing the store to analyzing results and leading training sessions. Your day‑to‑day will be spent on the shop floor, guiding a team of sales associates to achieve and surpass their goals and creating an exceptional customer experience. Responsibilities Sales & Customer Experience: Driving Sales: Use the StoreForce dashboard results to coach the sales team, adjust the shop floor structure, and exceed sales goals. Customer Experience: Lead by example to deliver a world‑class customer experience, including product demonstrations and consultations. Building the Brand: Educate customers on Lush brand values and engage the community through events. Product Passion: Deepen product knowledge continuously and make informed recommendations. Team Involvement: Development: Train and coach sales ambassadors to improve performance and support team growth. Diversity, Equity, Inclusion, and Belonging: Promote open communication, teamwork, and recognize employee contributions. Operational Excellence: Cash Handling and Store Opening/Closing: Manage cash, transactions, register, deposits, and store security. Time and Attendance: Encourage punctuality, monitor breaks, and ensure staff is informed of updates. Visuals and Merchandising: Maintain a clean, organized, and visually appealing store. Stock and Inventory: Train the team on inventory best practices and support management with inventory tasks. Policies and Procedures: Ensure compliance with company standards for opening/closing, product integrity, workplace respect and health and safety. Qualifications Required: Minimum 1 year of experience in customer service and sales, cash handling, supervisory coaching, problem‑solving in a fast‑paced environment. Knowledge and passion for skincare, natural beauty, and ethical business. Flexible schedule to accommodate evenings, weekends, and holidays. Preferred: Consultation‑based customer service experience. Experience analyzing sales metrics. Experience in skincare or cosmetics. Cross‑cultural collaboration and DEIB or social justice training. Fluency in Spanish, French, or other languages. Pay: $16.50—$16.50 USD #J-18808-Ljbffr