Senior Quality Engineer

Overview IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. Job Summary The Senior Quality Engineer is responsible for developing, maintaining, and improving the Quality Management System (QMS) and quality processes for precision electromechanical/optical products in an ISO 9001-certified manufacturing environment. This role partners closely with Engineering, Manufacturing, Supply Chain, and Operations to ensure product quality, process capability, regulatory compliance, and continuous improvement throughout the product lifecycle. Responsible for collaborating with suppliers, development teams, and manufacturing teams to perform QA activities. This includes, but is not limited to, supporting new design and ensuring quality standards are met throughout the product lifecycle. The ideal candidate has hands-on experience with complex laser systems, optical assemblies, and high-precision manufacturing processes, and is comfortable operating in a fast-paced, high-reliability production environment. Key Responsibilities Customer Management Quality point of contact for customers Support customer SCAR processes Handle track and manage internal NCMRs, CAPAs, and complaint corrective actions Manufacturing & Process Support Lead investigations of nonconforming material, customer complaints, and field issues Provide sustaining support for process improvements and design changes transitioning into manufacturing Assist in design transfer activities and maintain manufacturing documentation (Validations, assembly drawings, procedures, DHRs, routers, BOMs, specifications) Support NRTL (National Recognized Testing Laboratories) and other regulatory functions inspections and submissions Material & Product Quality Investigate and disposition material nonconformances; participate in MRB meetings and follow up on supplier issues (internal and external) Continuous Improvement Drive continuous improvement initiatives focused on defect reduction, yield improvement, and process capability Support Lean, Six Sigma, and risk-based thinking initiatives Mentor and guide junior quality engineers and inspectors as needed Validation & Risk Assessment Evaluate proposed changes to processes, equipment, or materials for business, quality and customer impact Lead the generation of DFMEA and PFMEA for products and processes Generate and review process validation activities and report documentation (Control Plans, Process Flow Diagrams) Calibration & Documentation Assist with risk impact assessments for out-of-tolerance events Develop and revise procedures, work instructions, and test methods Quality Systems & Compliance Maintain and continuously improve the ISO 9001-compliant Quality Management System Document activities in compliance with ISO-9001 standards and product regulatory regulations for compliance and safety Lead investigations into quality issues, complaints, and audit findings Support CAPA processes and promote QMS awareness and improvement initiatives Create and modify quality systems documents related to process, risk, inspection and quality metric monitoring Act as a subject matter expert on quality system requirements and best practices Problem Solving & Decision Making Use root cause analysis and problem-solving tools to implement corrective actions Make data-driven decisions and propose solutions based on calculated risks Key Competencies Attention to detail and strong analytical skills Structured problem solving and risk-based thinking Cross-functional leadership and influence Clear, professional communication Continuous improvement mindset Requirements Bachelor's degree in engineering, science, or a related technical field 5-7 years of manufacturing and quality experience within the electro-mechanical equipment industry Optics and/or consumer product experience a plus Experience with statistical analysis and quality improvement methodologies (e.g., Six Sigma) is a plus Required Skills and Abilities Experience with precision electro-mechanical or optical assemblies preferred Working knowledge of statistical methods and software tools (e.g., Minitab) for data analysis Working knowledge of ISO-9001 design, development and manufacturing activities Strong proficiency in Microsoft Word and Excel Strong analytical and problem-solving skills with attention to detail Strong documentation skills for protocol, report generation and review Ability to analyze quality data and trends to identify improvement opportunities Location 259 Cedar Hill Street, Marlborough, Massachusetts 01752, United States Employment Type Exempt Wage Information MA: $93,039 - 123,227 US Benefits Information Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 paid Holidays Each Calendar Year Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply. #J-18808-Ljbffr