Operations Manager for Home Care Agency
$75k - $85kVisiting Angels
Job Description
Job Description
Pay: $75,000 - $85,000 / year base salary + Quarterly Performance Bonuses (up to $10,000/year bonus potential)Job Type: Full-time (W-2)About Us:We are a premier, local private duty home care agency ($2M+ revenue) in the East Bay. We are seeking a high-energy, execution-focused Operations Manager to take full ownership of daily office workflows, caregiver scheduling, staff accountability, and client satisfaction.Key Responsibilities:Daily Office Leadership: Manage day-to-day office operations, caregiver shift allocation, real-time schedule changes, and EVV compliance using our agency management system (AxisCare).Team Accountability: Direct and supervise office coordination staff and field caregivers; hold employees accountable to attendance, care plans, and agency service standards.Escalation Management: Handle urgent caregiver call-outs, client family inquiries, and field incidents with professionalism and immediate problem- solving.Operational Quality & Compliance: Audit caregiver log notes, oversee billing and payroll preparation accuracy, and maintain strict state home care compliance.Quarterly Performance Bonus Structure: In addition to base salary, you will earn quarterly performance bonuses based on clear, measurable agency metrics:Caregiver Retention & Attendance: Meeting caregiver shift fulfillment and low unexcused absence targets.EVV & Documentation Compliance: Maintaining high electronic visit verification rates and timely chart audits.Client Satisfaction & Retention: Maintaining high client service scores and minimizing service cancellations.Qualifications:2+ years of operations or supervisory experience in private duty home care, senior living, healthcare services, or high-volume service operations (hospitality, retail, field ops).Demonstrated ability to manage hourly workers, handle difficult conversations, and enforce policies.Strong tech fluency (experience with home care EMRs like AxisCare, ClearCare/WellSky, or similar systems is a major plus).Excellent organizational skills and calm under pressure in a fast-paced environment.
$30 - $38 per hour
...Type: Part-Time (W-2, ~20–24 hours/week across 3 days)About Us:We are a premier home care agency in Contra Costa County. We are seeking a detail-oriented, compassionate Part-Time Case Manager to handle client intake assessments, care plan development, and field quality...SuggestedPart timeWork experience placementLocal area3 days per weekVisiting Angels
Walnut Creek, CA6 days ago$80 - $110 per hour
...challenges.We work with water agencies, municipalities, utilities,... ...tuningLeads preparation of Standard Operating Procedures and comparable... ...in Water Quality Management, Engineering, Biology, Chemistry... ...options for healthcare, dependent care and commuter expenses, disability...SuggestedHourly payFlexible hours- Health Link Home Health Agency in Walnut Creek, CA seeks an experienced Home Health Operations Manager to lead all administrative and operational functions for top-tier patient care. You will mentor a multidisciplinary team, align daily operations with strategic goals,...Suggested
- Visiting-Angels in Walnut Creek, CA seeks an energetic Operations Manager to own daily office workflows, caregiver scheduling, staff accountability... ...2+ years in operations or supervisory roles in private duty/home care, ability to manage hourly workers and tough conversations,...SuggestedHourly payWork at office
- Visiting Angels in Walnut Creek, CA is seeking an Operations Manager to own daily office workflows, caregiver scheduling, staff accountability... .... The role requires hands-on leadership in a fast-paced home care environment. You will oversee office coordination, ensure EVV...SuggestedWork at office
$95k - $110k
Health Link Home Health Agency - Walnut Creek, CA Salary: $95,000-$110,000 annually + bonuses... ...years of compassionate, high-quality care, Health Link Home Health & Hospice is... ...skilled and experienced Home Health Operations Manager to join our growing team! Our Vision:...Full time$27 - $33 per hour
...driven workplace culture. We are seeking a Transportation Operations Coordinator to support the daily operations of Vivalons... ...plays a key part in ensuring smooth communication between drivers, agency partners, program staff, and client guardians. Some of the coordinator...Hourly payLocal areaVivalon
Pleasant Hill, CA2 days ago- ...accountability of directing the overall management and control of the activities and programs... ...the property in dealing with outside agencies, including governmental agencies Participate... ...including the appropriate level of care Requirements RCFE Administrator Certificate...Work experience placement
Jobtailor
Concord, CA17 hours ago - ...is looking for a relationship-driven Business Development & Operations Manager to help expand its presence across South Louisiana.The company... ...with owner/operators, EPCs, contractors, and government agencies.Leverage existing industry contacts to create opportunities...For contractorsImmediate start
- ...communities. Working alongside public agencies, private developers, institutions, and... ...growth, and respect. We’re seeking an HR Operations Coordinator who is passionate about creating... ..., compliance, and employee data management. As a key member of our Human Resources...Work at officeLocal areaFlexible hours2 days per week
Fehrandpeers
Walnut Creek, CA3 days ago - Health Link Home Health Agency in Walnut Creek, CA is seeking an experienced Home Health Operations Manager to lead all administrative and operational functions, ensuring top-tier patient care and efficient team performance. You will mentor a multidisciplinary team, align...Full time
- Health Link Home Health Agency, based in Walnut Creek, CA, is seeking a Home Health Operations Manager to oversee all administrative and operational functions, ensuring high-quality patient care and team performance. The role requires proven experience leading cross-functional...Full time
$32 - $37 per hour
...Service Operations Associate (Walnut Creek, CA) Walnut... ...planning, investment management, business management,... ...kind of comprehensive care once reserved for only... ...environment or a dedicated home office workspace which... ...resumes from agencies and/or search firms for...Temporary workWork at officeLocal areaHome officeMonday to FridayFlexible hours- ...eCommerce technical troubleshooting issues Collaborate with the Operations Manager, Assistant Manager, and multiple departments on reporting and... ...Keep management informed of member issues, outside agency concerns, and workflow backlogs Comply with anti-money laundering...Work at officeLocal areaRemote workMonday to Friday
$23.27 - $31.03 per hour
...or an alternative application process. Operations Support Specialist Regular Full-Time Concord... ...where employees can be nominated by management, their peers or by members. Employee referral... ...informed of member issues, outside agency concerns, and departmental workflow...Hourly payFull timeWork at officeLocal areaImmediate startRemote workMonday to Friday- ...Venture Capital firm in the San Francisco Bay Area seeking an Operations Associate to support the firm’s day-to-day business operations.... ...increasingly complex responsibilities over time.Business & Operations Manage relationships and day-to-day coordination with external service...Work at office
- ...of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...Water Business Group is looking for a water treatment Operations Specialist to work on projects in the South and East Bay. This...For contractors
$25.55 - $34.1 per hour
...multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of the leaders of the store team,...Hourly payFull timeWork at officeRemote workFlexible hoursNight shiftEarly shiftBurlington Stores
Pleasant Hill, CA2 days ago- ...Contracts & Compliance Manager ABOUT US Founded... ...responsive non-profit agency that provides permanent... ...everyone has a place to call home and the support of a... ...' games. Alex-Chief Operating Officer-Lives with his... ...psychotherapy and end-of-life care; enjoys reading,...Permanent employmentContract workWork at officeLocal areaRemote workFlexible hoursWeekend workAfternoon shift
Hope Solutions
Pleasant Hill, CA5 days ago - ...organizations succeed. About the Role: We are seeking a hands-on Operations Manager to help lead the day-to-day operations of our recruiting,... ...Manage the relationship with Compass's outsourced marketing agency. Coordinate campaigns, branding, presentations, events, and business...Contract workFor contractors
Compass Consulting
Danville, CA2 days ago - ...expression. You have excellent analysis, prioritization and organizational skills. You have a track record of stockroom operations, people management and an understanding of customer service. At Inditex you will find more than a job. What we expect from you As an Operations...Local area
Zara
Walnut Creek, CA3 days ago - ...Job Standards We are searching for an experienced director of real estate operations to organize and manage our real estate team’s day-to-day operations and oversee client services. You will manage the company’s procedures and guide its agents and administrative staff...
Good Agent org with Kat Sellis Brokered by Real
Walnut Creek, CA3 days ago $21.9 - $35.9 per hour
...CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and... ...one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such,...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Walnut Creek, CA4 days ago$21.9 - $35.9 per hour
...CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and... ...one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such,...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Concord, CA4 days ago$160k - $175k
...office.Position SummaryCerus is seeking an experienced Technical Operations Manager with expertise across Chemistry, Manufacturing, and Controls... ...maternity and paternity leaves, healthcare and dependent care flexible spending, life and accidental death insurance, long-...Contract workTemporary workWork at officeFlexible hours$53k - $90k
...extensive training in Salesforce, sales process management, business development and more.... ...compensation package slightly varies by agency but offers uncapped new business commissions... ...agency independently owned and operated by a local franchised Agency Owner. If you...Local area$22.6 - $26 per hour
...Operations Associate As an Operations Associate, you'll be the backbone of the storeensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend workSephora
Walnut Creek, CA17 hours ago$18.4 - $18.9 per hour
...in Walnut Creek, California, responsible for overseeing store operations and maintaining a positive shopping environment. The role includes... ...closing the store, supervising staff, ensuring safety, and managing merchandise presentation. Successful candidates will have...Hourly payRoss Stores, Inc.
Walnut Creek, CA4 days ago$18.4 - $18.9 per hour
...Ross Stores is seeking an Area Supervisor for its Concord location. This role involves overseeing daily store operations and supervising Associates, ensuring customer satisfaction and safety. Key responsibilities include opening and closing the store, maintaining a clean...Hourly payRoss Stores, Inc.
Concord, CA4 days ago$18.4 - $18.9 per hour
...Ross Stores is looking for an Area Supervisor in Pleasant Hill, California. The Area Supervisor plays a crucial role in managing store operations, supervising associates, and ensuring a safe shopping environment. Key responsibilities include opening and closing the store...Ross Stores, Inc.
Pleasant Hill, CA5 days ago
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