Store Manager in Training

Store Manager in Training (SMIT)

E&H Ace Hardware is looking for a motivated and service-oriented individual to join our team as a Store Manager in Training (SMIT) . This transitional role is designed for future leaders who are eager to grow into a Store Manager position. Through structured mentorship and hands-on experience, you'll learn every aspect of operating a successful Ace Hardware store-from customer service and team leadership to inventory control and sales strategy.

This is a temporary, developmental position with the expectation that successful candidates will transition into a Store Manager role upon completion of the program. Candidates must demonstrate leadership potential, strong communication skills, and a passion for retail excellence.
What You'll Learn and Do:

Training & Development

• Participate in a structured training program designed to develop retail management skills
• Learn and model E&H's core values, culture, and customer service standards
• Receive ongoing coaching from experienced Store and Assistant Managers

Customer Service Excellence

• Observe and engage with customers to develop expert-level service and problem-solving skills
• Promote a helpful and welcoming store environment in line with our Customer First Sales Culture

Team Leadership

• Shadow store leaders to learn effective supervision, training, and motivation techniques
• Begin developing leadership experience by assisting in team development and direction

Operations & Inventory Management

• Gain hands-on experience with receiving, merchandising, inventory control, and sales floor standards
• Help maintain a clean, safe, and organized store that meets operational expectations

Sales Performance & Analysis

• Learn how to analyze sales data, customer trends, and performance metrics
• Assist store leaders in identifying opportunities to increase sales and improve team performance

Vendor Relations

• Learn the fundamentals of working with vendors, placing orders, and maintaining stock
• Support the Store Manager with inventory replenishment and merchandising

Qualifications:

Education & Experience

• High school diploma or equivalent required; some college preferred
• Retail or customer service experience preferred, but not required

Skills & Attributes

• Demonstrated leadership potential and eagerness to grow into management
• Passion for helping customers with home improvement and hardware needs
• Excellent communication and interpersonal skills
• Ability to learn quickly in a fast-paced environment
• Basic computer and point-of-sale (POS) system experience is a plus

Physical Requirements:

• Ability to stand, walk, and move about the store for extended periods
• Ability to lift and carry up to 50 lbs occasionally

Why Join E&H Hardware Group?

• Family-owned company with strong community ties
• Supportive leadership and structured growth path
• On-the-job mentorship and advancement opportunities
• Employee discount and full benefits for eligible employees
• Work for a brand people trust-locally owned, nationally recognized

About Us:

E&H Hardware Group operates multiple Ace Hardware stores across Ohio. As part of the Ace family, we're committed to building Local Relationships Built on Trust . Our training programs are designed to develop future leaders who will continue our tradition of helpful service, operational excellence, and community engagement.

Pay Range: $40,000 - $50,000 per hour