RPA Analyst - U.S. Citizenship Required

RPA Analyst - U.S. Citizenship Required

CGI Federal is currently seeking an experienced Robotic Process Automation (RPA) Analyst to support a large Department of Homeland Security program.

This role is responsible for utilizing various software, AI, and RPA tools to solve a wide range of processing challenges faced by the agency. The position will also contribute to the delivery of new digital services and solutions on client-facing projects while expanding skills in business process redesign and team leadership.

This position is located in one of CGI Federal's offices in Fairfax, VA, Lebanon, VA, Lafayette, LA or Knoxville, TN; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week.

Your Future Duties and Responsibilities

• Collaborate with business stakeholders on business process and technology-related initiatives that benefit CGI Federal's internal and external clients.

• Support Intelligent Automation solutions as part of various project teams.

• Lead efforts in business requirements definition, process optimization, functional design, testing, and end-user support.

• Translate client business needs into optimal digital solution designs.

• Facilitate discovery and analysis sessions to elicit business requirements and define as-is and to-be process workflows.

• Optimize business processes to introduce innovation and improve operational efficiency.

• Communicate a clear vision for new solutions that address operational challenges and business priorities.

• Partner with UX designers, Scrum Masters, and software development teams to design and deliver emerging technology solutions while adhering to Agile best practices.

• Design new application functionality; gather and document requirements as user stories; develop testing strategies; execute QA testing; participate in Sprint demos and Agile ceremonies; and contribute as a lead Business Analyst throughout the Agile software development lifecycle.

• Provide expert-level support to end users and application help desk teams.

• Ensure application functionality meets client objectives and delivers expected business outcomes.

Required Qualifications to Be Successful in This Role

• Due to government contract and clearance requirements, U.S. citizenship and successful completion of a CGI background check are required.

• Active CBP BI or the ability to obtain the required agency clearance.

• Bachelor's degree required.

• Minimum 5 years of experience as a Data Analyst.

• Strong ability to translate operational pain points into optimized digital or RPA solutions.

• 3+ years of experience designing and developing automation solutions using RPA tools (e.g., UiPath, Pegasus).

• Experience with automation assessment frameworks such as feasibility scoring and complexity analysis.

• Experience with AI-enabled automation, OCR/IDP tools, and decisioning engines commonly used in DHS environments.

• Familiarity with RPA governance, documentation standards, and lifecycle management.

• Proficiency in Agile development practices.

• Excellent ability to communicate complex automation concepts to non-technical DHS stakeholders.

• Strong documentation skills, including process maps, functional design documents, and test cases.

• Ability to travel to client sites as needed.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $218,200.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well-being programs

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.