Operations Supervisor

Fiber Operations SupervisorTAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.We are seeking a Fiber Operations Supervisor to join our team in Milton, WI (1112 Gateway Dr, Milton, WI 53563). In this role, you will supervise the day-to-day operations of assigned team members ensuring all tasks assigned to your team are completed in a timely manner and meet organizational quality standards.Why TAK?Full TimePaid WeeklyCompensation: $59K - $79K annually, DOEFull Benefits Package (Medical, Dental & Vision)Paid Time Off401(k) with Company Match!25K Company Paid Life InsuranceIndependent Work & Team CollaborationCareer Development & Advancement Opportunities!The RoleSupervise the day-to-day operations of assigned team membersKeep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal, state and local lawsChampion exceeding client and company performance metrics for your assigned teamBe your team's "expert" and "go to" resource spending 80%+ time in the fieldEnsure all tasks assigned to your team are completed in a timely manner and meet organizational quality standardsOversee initial team member training and provide ongoing feedback and developmentReview 10%+ team member work monthly and provide feedback and/or coachingComplete team member safety observations monthlyComplete employee performance management functions; disciplinary actions, performance reviews and ongoing developmentMaintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.Ensure that resources (i.e. Company vehicle, company, and client equipment, meters, PDA's, etc) are secured and maintained in proper working orderStrive to provide the best customer experience every dayRequirements3+ years broadband or telecommunications experience a required, prior leadership experience a plusAbility to travel daily, open to a variety of schedules and accessible as the point of escalationExcellent customer service, time management, problem-solving and troubleshooting skillsAbility to build and maintain positive relationships with internal and external customersAbility to give feedback; positive and negative when neededStrong desire to grow and develop team membersAbility to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the timeAbility to safely navigate various terrains, managing equipment and toolsValid driver's licensePassing of all pre-employment requirements (MVR, Background Check, Drug Screen)The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting View email address on click.appcast.io