Director of Customer Experience Transformation
Vaco Recruiter Services
Vaco Recruiter Services is partnering with a growing food distribution company in Los Angeles to appoint a Director of Customer Experience. This leader will drive the transformation of the customer journey across Customer Service, Sales Support, and Marketing, building scalable processes and a high-performance team. You will develop strategy, KPIs, and dashboards to boost retention and satisfaction, and collaborate with Sales, Operations, IT and Leadership to leverage technology and AI for #J-18808-Ljbffr Vaco Recruiter Services
- ...Description Job Description Enterprise Customer Success ManagerFull-time Position... ...the way enterprises manage their digital transformation initiatives. Our cutting-edge platform... ...related field; MBA is a plus ~5+ years of experience in customer success, account management...Transformation
$150k - $200k
Director of Customer Experience Direct Hire | Onsite Downtown LA (flex for the right candidate)| $150,000 - $200,000 + Bonus Our client, a growing food distribution company, is seeking a Director of Customer Experience to build and lead a newly created function overseeing...SuggestedFlexible hours$120k - $160k
...actual pay will be based on your skills and experience — talk with your recruiter to learn more... ...is a rare opportunity to step into a customer experience leadership role at a fast-... ...visible impact. The Role We’re hiring a Director of Customer Experience to lead support operations...Suggested$192.5k - $264.7k
...enterprise that impacts the customer. We deliver the only multimodal... ...most human processes and experiences for customers and employees.... ...Customer Success team, the Director of AI Customer Success will... ...responsible AI practices, and digital transformation strategies.Provide feedback...TransformationFull timeCasual workRemote work- A fast-growing marketplace company in Los Angeles seeks a Director of Customer Experience to lead support operations and implement an AI-first approach. The role involves scaling a CX team, designing automated workflows, and ensuring high service quality. Ideal candidates...Suggested
- ...a global leader in digital transformation, and our Gaming practice is... ...on 1B+ players scale. As Director of Client Partnership for Gaming... ...-dollar AI, data analytics, custom development, and cloud... ...services vendor 10+ years of experience in the Gaming industry, with...Transformation
$124.8k - $171.6k
...trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and... ...Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers...TransformationWork at officeLocal areaFlexible hours- ...MiniMed is seeking an Engagement Manager to join the Transformation Office, leading high-priority, cross-functional initiatives that improve operational performance and scalability. You will shape problem definitions, align stakeholders, and drive execution across Quality...TransformationWork at office
- ...converge. Why join us: Own the AI-first transformation of an entire industry. Every feature... ...we're hiring! POSITION SUMMARY As a Customer Success Manager (CSM), you will be... ...teams to deliver an exceptional customer experience. Success in this role will be measured...TransformationWork at officeLocal areaRemote workWorldwideFlexible hoursShift work
$90k - $110k
...the heart of everything we do. From our customers and partners to our greatest advantage... ...: Bachelor's degree or equivalent work experience. 7-10 years proven experience and track... ...Advantage is going through a technology transformation! We are looking for experts who are...TransformationContract workWork experience placementRemote workFlexible hours- Sun Life U.S. is seeking a Customer Service Director to lead specialty markets, optimize resources, and partner with Dental management to reduce loss ratio. This role drives call center performance through an integrated process of operations, quality, and staffing. You...
$150k - $200k
Vaco Recruiter Services is seeking a Director of Customer Experience for a client in Los Angeles. This is an onsite Downtown LA role (flex for the right candidate) offering a salary range of $150,000-$200,000 plus bonus. You will build and lead a newly created function...Flexible hours$111.6k - $223.2k
...team at Mercer. This role can be remote. Mercer’s HR Digital Transformation practice is a certified multiple platform technology implementation... ...HR analytics, digital transformation consulting, or employee experience solutions, to deepen client relationships and drive business...TransformationMinimum wageRemote workFlexible hours- ...requires a candidate with extensive SAP experience, particularly in driving business... ...managing client relationships around SAP-led transformation opportunities. A candidate who has... ...unprecedented levels of performance and customer delight. Our always-on learning agenda...TransformationFull timeTemporary work
$200k - $250k
...key role in advancing the Firm's digital transformation by helping attorneys and business... ...different roles, practices, levels of experience, offices, and regions.Gather feedback from... ...regular updates and recommendations to the Director, Practice Solutions and relevant...TransformationFull timeWork at office$203k - $304.5k
...Pacific Southwest market is seeking an experienced Senior Director, Client Partner to help grow our Retail & Consumer Goods... ...executives while helping clients navigate growth, customer experience transformation, omnichannel commerce, supply chain modernization, AI adoption...TransformationContract workTemporary workLocal area- ...outcomes, both internally and with the customer. This role requires executive... ...accounts through inflection points or transformation. ~ Demonstrated ability to challenge... ...clarity, insight, and decisiveness ~ Experience leading cross-functional teams without...TransformationLocal areaRemote work
- Vaco Recruiter Services seeks a strategic Director of Customer Experience to lead the customer journey across service, sales support and marketing in a food distribution environment. This leadership role will develop structure, strategy, processes, and KPIs to create a...
- ...within strategic accounts. The role focuses on CMOs, CDOs, CXOs and business leaders, delivering customer experience, digital marketing, data and AI-enabled transformation across industries. You will identify opportunities, shape roadmaps and collaborate with cross‑functional...Transformation
$222.5k - $261.9k
...design scalable architectures, and guide clients through digital transformation initiatives. This position requires a blend of technical... ...ensure client satisfaction. Qualifications Required Skills & Experience Education: Bachelor’s degree in Computer Science, Information...TransformationLocal areaImmediate startFlexible hours$170k - $187k
...its nationally recognized State Health Transformation team continues to grow, Manatt seeks a business development professional with experience in state and local government-issued health... ...state health agencies.Reporting to the Director of Business Development and...TransformationPermanent employmentFull timeContract workWork at officeLocal areaWeekend work3 days per week- ...oversees digital go-to-market strategies. The leader coordinates with Regions, Networks and pursuit teams to accelerate digital transformation across Assurance services. Role requires engaging senior stakeholders, coaching teams, and shaping compelling value...Transformation
$175k - $200k
...strategies and overseeing project delivery related to digital transformation and IT strategy. As a leader, you will manage executive... ...teams. Ideal candidates possess over 10 years of consulting experience and strong knowledge in technology solutions. Competitive compensation...Transformation- ...technology solutions that shape the future of digital transformation Job Title: CRM Coordinator Job Description: Experience : 3- 5 years Job Summary The CRM Coordinator supports the execution and operations of customer relationship management (CRM) initiatives, with a...TransformationWork at office
$60k - $148.5k
...address clients’ most complex digital transformation needs. Leveraging our holistic portfolio... ...deliver on the promise of helping our customers, colleagues, and communities thrive in... ...teamsPreferred Qualifications: 12-15 years of experience in IT including application support...TransformationMinimum wageLocal areaImmediate start- D’Leon Consulting Engineers is seeking an AI & Digital Innovation Analyst in Los Angeles, CA. The role focuses on accelerating AI adoption, automation, and digital workflows across engineering, program management, and operations to drive measurable business value. Candidates...Transformation
$118k - $150k
...innovative technology, operational excellence, and digital transformation to deliver seamless experiences for guests and staff alike. This is an opportunity to... ...that support both technology modernization and customer experience improvement.Role SummaryThe Senior IT Project...Transformation3 days per week- ...Commerce, VP to spearhead the brand's global digital growth and transformation. This pivotal role is responsible for defining and executing... ...this role at the company should have a minimum of 15 years' experience in e-commerce, digital, or omnichannel leadership, with a...Transformation
- Mercer is seeking a leader to drive HR Digital Transformation programs, including Workday implementations and analytics platforms, with remote... ...flexibility. The role demands extensive program management experience, senior stakeholder engagement, and expertise in HR...TransformationRemote job
- ...maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, our client brings... ...to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly...TransformationLocal area
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