IT Support Specialist
Zencon Group
IT Support SpecialistThe IT Support Specialist delivers comprehensive IT help desk and technical support across client's global footprint. Responsibilities span hardware, software, network, cybersecurity, email systems, and equipment logistics. Duties may include but are not limited to:Hardware, software, and network support for global staffGovernance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss preventionIT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventoryEmail support, including account creation, updates, deletions, and archivingIT equipment support, maintenance, repair, and replacement of IT assetsRequired Knowledge, Skills, and Experience:Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFAProficiency in Windows troubleshooting and device supportSkilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, GroupsExperience with Adobe, Power BI, Power Automate, Visio, Planner, ProjectExperience installing, configuring, and supporting laptop and mobile devices.Experience with remote support tools (Remote Desktop, Zoom, MS Teams)Knowledge of cloud security best practices and complianceIn addition to the requirements listed above, the following experience is preferred:Experience supporting a hybrid work environment that includes support of staff deployed worldwideStrong communication and interpersonal skillsAbility to work under deadlines and to adapt to changing circumstancesCollaborative team spirit, cultural sensitivity, and a strong desire to learnMinimum 7 years of IT support experienceBachelor's degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred
- Required Preferred Job Industries ~ Government & MilitarySuggested
US Navy
Laurel, MD5 days ago - ...IT Support SpecialistResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and... ...and request additional support staff. The IT Support Specialist must be self-motivated, organized, have reliable transportation...SuggestedRemote work
Goodwill
Washington DC3 days ago - ...IT Support SpecialistLocation: Washington, DC (Onsite at Headquarters with Global Remote Support)Client: U.S. Department of the Treasury... ...and financial stability.Position OverviewThe IT Support Specialist provides end-to-end technical support across a globally distributed...SuggestedFull timeFor contractorsWork at officeRemote workWorldwide
Compu-Vision Consulting
Washington DC3 days ago - ...Share this job as a link in your status update to LinkedIn. Job Title IT Support Specialist Job Type Full-time Location DC US (Primary) Job Description Prime Source is seeking an IT Support Specialist to provide comprehensive technical support to end users, ranging from...SuggestedFull timeRemote work
HRsmart
Washington DC9 hours ago $70k - $100k
...IT Support SpecialistSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security... ...opportunities (after an indoctrination period).The IT Support Specialist, as part of the End User Services Team, will perform day-to-day...SuggestedWork at officeRemote workFlexible hoursSystems Planning and Analysis, Inc
Alexandria, VA1 day ago- IndustriesGovernment & Military
US Navy
Andrews Air Force Base, MD5 days ago - ...Job Description Job Description Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for all end users. This role supports...Work experience placementWork at office
Verus Aerospace
Washington DCa month ago - ...Job Description Job Description m Power is seeking an IT Systems and Support Specialist to provide hands-on technical support while helping improve the systems, tools, and processes our employees rely on every day. This is a great opportunity for an IT professional...Part timeApprenticeshipInternshipWork at office
mPower, Inc.
Bethesda, MD17 days ago $20.51 - $27.75 per hour
...passionate about your career, TEA is the perfect place for you. It’s YOUR Future. It’s OUR Future. SUMMARY The IT Support Specialist’s role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of...Part timeRelocationThe Energy Authority Inc
Washington DCa month ago- ...The role As we scale our US team in Washington, D.C., we are looking for a nIT Support Specialist to ensure our daily operations run seamlessly. In this role, you will be the face of IT for our growing office—supporting our team directly so they can focus on delivering...Work at officeLocal area
- Washington, District of Columbia, United States Full-Time | Hybrid We are hiring an IT Support Specialist to assist users with technical issues and ensure smooth IT operations within the company. Responsibilities: Provide technical support to employees Troubleshoot...Full time
- ...IT Administrator (Deskside Support Specialist)hatch I.T. is partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below:Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce...
Hatchit Co
Washington DC3 days ago $85k - $110k
...business seriously. About the Role New Nooks sites do not run themselves — someone has to build the IT and keep users working once it is live. As IT Support Specialist, you will be the frontline resource for day-to-day technical support and the hands that stand up IT during...For contractorsShift work- myBridge Corporation is seeking an IT Support Specialist in Washington, District of Columbia, to assist employees with technical issues and ensure smooth IT operations. The position offers a hybrid work environment. The ideal candidate will support troubleshooting of hardware...
- ...spiritual platform, our technology environment is central to how we accompany subscribers across every channel. Role Summary The IT Support Specialist provides hands-on technical troubleshooting and operational support for The Word Among Us staff and, by escalation, for our...Full timeWork at officeLocal areaImmediate startRemote work
$31 - $33 per hour
...and LAN to resolve technical issues and provide implementation support Provides technical support in a fast paced, high-pressure... ...and works with various corporate headquarters technical support specialists, software/hardware companies in issue resolution Continues to...Contract workTemporary workWork at officeLocal area- Description The IT Support Specialist serves as NCTA’s primary staff-facing technology partner and user experience advocate. As the first responder for hardware, software, and services support, the ideal candidate for this role will be energetic, personable, eager to learn...Work at office
- TIAG is now hiring a short term IT Support Specialist to support our customer at the Uniformed Services University of Health Sciences in Bethesda, MD. A secret clearance is required to perform the work onsite in Bethesda. This is anticipated to be a 4 month duration.Responsibilities...Temporary workFor contractorsFor subcontractorWork at officeLocal areaImmediate startRemote work
- Systems Planning and Analysis, Inc. (SPA) is seeking an IT Support Specialist to maintain and support end-user laptops and workstations, and to troubleshoot hardware and software issues within the End User Services Team. You will help safeguard the network by enforcing...
$47.84k - $56.16k
...Job title IT Support Specialist Reports to VP of IT/CIO FLSA Status Non-Exempt Pay Grade 6 Job Summary The IT Support Specialist is primarily responsible for the daily operations of the core processing system, building and...Hourly payFull timeTemporary workWork at officeLocal areaMonday to FridayWeekend work- ...IT Support Specialist - SeniorWashington, DCOverview:Job Title: IT Support Specialist - SeniorSecurity Clearance: Ability to Obtain Public TrustLocation: Washington, DC(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)Description:C...Contract workRemote work
C3EL
Washington DC3 days ago $38 - $48 per hour
...Job Title: IT Lab Computing Support Specialist Location: Bothell, WA - onsite Duration: 12 months + potential to extend Pay Range: $38/hr - $48/hr (W2) Work Schedule: Initial shift 8 a.m.-4 p.m. for one month. Training shift 11 a.m.-7 p.m. for one month...Shift workTSR Consulting
Washington DC2 days ago$75.2k - $94k
Job TitleLocation 1640 Rhode Island Ave NW, Washington, DC, 20036, United StatesBase Pay $75,200.00 - $94,000.00 / YearJob Category Information Technology, IT, Help DeskEmployee Type Non-ExemptManage Others NoMinimum Experience 4 YearsJob DescriptionDescriptionHuman Rights Campaign
Washington DC1 day ago- ...Job Description Job Description hatch I.T. is partnering with Expression to find an IT Administrator (Deskside Support Specialist) . See details below: About The Role: Expression is seeking reliable and customer-focused Help Desk Specialists to support the...For contractorsWork at officeImmediate start
Hatch IT
Washington DCa month ago - ...Empower AI is seeking a Journeyman Computer User Support Specialist to deliver IT services for GSA DIGIT tasks, handling incidents, requests, and escalations with a focus on VIP support. You will resolve problems related to hardware, software, and network connectivity...Remote job
- ...Job Description Job Description Strategic Insight, Ltd. is seeking a Navy IT Support Specialist to provide contract support services for information and technical systems acquisition programs. This position supports a Department of Defense (DoD) Echelon I organization...Contract workFor contractors
Strategic Insight, Ltd.
Arlington, VA13 days ago - Nightwing is seeking a TEN Lab Manager to join the IT support desk in a government-facing environment. The role requires handling first-level Help Desk tasks, user account provisioning, and equipment provisioning in a lab setting, with emphasis on security clearances and...
- BayNova in Alexandria, VA is seeking a diligent User Support Specialist to support a federal government client. The role focuses on end-user support, IT infrastructure, and ticket-driven service delivery using tools like ServiceNow and Office365. You will collaborate with...Remote job
$62k - $72k
...businesses can be good to their employees and responsible to their community while being profitable. We are seeking a Help Desk / IT Support Specialist to join our team on a high-profile project at a Federal agency. This onsite role in Washington DC is responsible for...For contractorsWork at officeWeekend workDay shiftTCG, Inc.
Washington DC3 days ago- ...Description Job Description Position Summary The Computer Support Specialist delivers advanced technical resolution and structural support... ...closely related field Minimum of 3-6 years' experience in IT help desk Tier 1 & Tier II CompTIA Security+ Microsoft Certified...Work at officeShift workNight shiftWeekend workAfternoon shift
Leader Communications Inc
Alexandria, VA19 days ago
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