IT Support Specialist
Zencon Group
IT Support SpecialistThe IT Support Specialist delivers comprehensive IT help desk and technical support across client's global footprint. Responsibilities span hardware, software, network, cybersecurity, email systems, and equipment logistics. Duties may include but are not limited to:Hardware, software, and network support for global staffGovernance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss preventionIT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventoryEmail support, including account creation, updates, deletions, and archivingIT equipment support, maintenance, repair, and replacement of IT assetsRequired Knowledge, Skills, and Experience:Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFAProficiency in Windows troubleshooting and device supportSkilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, GroupsExperience with Adobe, Power BI, Power Automate, Visio, Planner, ProjectExperience installing, configuring, and supporting laptop and mobile devices.Experience with remote support tools (Remote Desktop, Zoom, MS Teams)Knowledge of cloud security best practices and complianceIn addition to the requirements listed above, the following experience is preferred:Experience supporting a hybrid work environment that includes support of staff deployed worldwideStrong communication and interpersonal skillsAbility to work under deadlines and to adapt to changing circumstancesCollaborative team spirit, cultural sensitivity, and a strong desire to learnMinimum 7 years of IT support experienceBachelor's degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred
$30 - $37 per hour
...Responsibilities• Provides Tier 2 deskside and remote end user support including imaging, deployment, asset management, Windows 11 with... ...engineers.• Updates status of queued service requests with the IT service management system.• The support will range from simple to...SuggestedContract workTemporary workRemote work$31 - $33 per hour
...and LAN to resolve technical issues and provide implementation support• Provides technical support in a fast paced, high-pressure... ...and works with various corporate headquarters technical support specialists, software/hardware companies in issue resolution• Continues to...SuggestedContract workTemporary workWork at officeLocal area- ...IT Support Specialist Helsing develops artificial intelligence-enabled capabilities to protect and defend democracies. We are growing our US operations, cultivating an ambitious and committed team of mission-driven professionals to apply their skills to solve challenging...SuggestedWork at officeLocal areaRemote workFlexible hours
Helsing
Washington DC2 days ago - ...Job Title: IT Support Specialist Address: Atlanta, GA 30334 ( Hybrid 3 days onsite/Week) 6 Months Contract Position Job Description: ~ The IT Support Specialist works and communicates with state employees, internal customers and/or external customers...SuggestedContract workRemote work3 days per week
InterSources
Washington DC1 day ago - ...Title: Information Technology Professional (IT/CTN/IS) Category / Component:... ...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...servers, and communication systems that support naval operations; as a Cryptologic...SuggestedApprenticeshipWorldwideShift work
US Navy
Oxon Hill, MD8 hours ago $85k - $105k
...Onsite It Support SpecialistWe're looking for an Onsite IT Support Specialist to be the friendly, first line of IT support for our DC office. You'll own the day-to-day employee IT experience from a great day-one onboarding, to fast resolution of everyday support requests...Odd jobLive inWork at officeRemote workPrivate Tech
Washington DC3 days ago- ...DLH Corporation is seeking an IT Support Specialist in Bethesda, MD to deliver high-quality technical support for desktop and mobile computing environments, including VIP and executive-level personnel. You will manage tickets, configure secure devices, and support NIH-...Remote work
Dlhcorporation
Bethesda, MD3 days ago - ...Bering-Alaka`ina Holdings, LLC is looking for an IT Support Specialist to support our government customer located in Arlington, Virginia. 100% on site. DESCRIPTION OF RESPONSIBILITIES: Responsible for daily shift related tasks and reports, updating service tickets in the...Remote workShift work
Po'okela
Arlington, VA4 days ago - ...IT Support SpecialistLocation: Washington, DC (Onsite at Headquarters with Global Remote Support)Client: U.S. Department of the Treasury... ...and financial stability.Position OverviewThe IT Support Specialist provides end-to-end technical support across a globally distributed...Full timeFor contractorsWork at officeRemote workWorldwide
Compu-Vision Consulting
Washington DC3 days ago - ...Dlhcorporation is looking for a Technical IT Support Specialist, Associate, to provide Tier 2 IT support and ensure effective resolution of technical issues. You will troubleshoot IT incidents while maintaining service quality standards, responding to users via phone,...Remote work
Dlhcorporation
Bethesda, MD4 days ago $55k - $65k
...Job Description Job Description IT Support Specialist II Kennewick, WA | Full-Time | Wage - $55k-$65k Position Summary The IT Support Specialist II role provides technical assistance and second-level support to end users across the organization. This position...Full timeFor contractorsRemote workApollo Mechanical Contractors
Washington DC6 days ago- ...Job Description Job Description Description: We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to...Work at officeLocal areaRemote workShift workNight shiftAfternoon shiftEarly shift
Kendall Dealership Holdings LLC
Washington DCa month ago - ...solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than... ...Required Qualifications • 6–8 years of hands-on experience in IT Help Desk, Desktop Support, or Technical Support roles within an...Temporary workFor contractorsWork at officeRemote workFlexible hours
Information Systems & Networks Corporation
Bethesda, MD4 days ago $50k - $60k
...Job Opening IT SYSTEMS SUPPORT Specialist – TIER 1 (In-person position) Job Description About Us At edgefi , we deliver exceptional managed IT and cybersecurity services to businesses. We pride ourselves on strong relationships, technical excellence, and...Full timeWork at officeLocal areaedgefi
Washington DC16 days ago$36 - $43.25 per hour
...Description Job Description Description: Key ResponsibilitiesIT Support Specialist Serve as escalation point for complex technical issues... ...Leverage AI tools (including Microsoft Copilot) to enhance IT operations Contribute to system standardization and documentation...Full timeRemote workMonday to FridayElectric Mirror LLC
Washington DCa month ago- ...Job Description Job Description Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for all end users. This role supports...Work experience placementWork at office
Verus Aerospace
Washington DCa month ago - ...people and their families navigating systems of care, providing support that fosters hope, belonging, and the confidence to shape... ...: Youthnet is seeking a motivated, service-oriented IT Support Specialist to join our team. This role is a strong fit for someone early...InternshipWork at officeRemote workShift work
YOUTHNET
Washington DC14 days ago $25 - $32 per hour
...Job Description Job Description IT Support Specialist Location: Vancouver, WA Pay: $25–$32 per hour The Management Group is hiring an IT Support Specialist to provide remote and on-site technical support for employees across our corporate office, branch...Hourly payWork at officeRemote workThe Management Group, Inc
Washington DC20 days ago- ...: Hybrid in Washington, DC Our client seeks a customer service-oriented representative to provide remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will intake calls, create and manage tickets in BMC Remedy, troubleshoot issues...Hourly payPermanent employmentContract workTemporary workWork at officeLocal areaRemote workAfternoon shift
Eliassen Group
Washington DC18 days ago $20.51 - $27.75 per hour
...passionate about your career, TEA is the perfect place for you. It’s YOUR Future. It’s OUR Future. SUMMARY The IT Support Specialist’s role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of...Part timeRelocationThe Energy Authority Inc
Washington DC29 days ago$55k - $60k
...IT Support Specialist National Association of Counties (NACo), representing America’s 3,069 county governments with 40,000 elected officials, 3.6 million county employees and more than $660 billion in annual investments, seeks an IT Support Specialist. Base Pay Range $...Full timeTemporary workWork experience placementWork at officeLocal areaNational Association of Counties
Washington DC21 hours ago- ...Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National... ...program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional...For contractorsWork at officeImmediate start
Expression
Washington DC15 hours ago - Hybrid in Washington, DC Our client seeks a customer service-oriented representative to provide remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will intake calls, create and manage tickets in BMC Remedy, troubleshoot issues, recommend...Permanent employmentContract workWork at officeRemote workAfternoon shift
- ...lead the way in providing seamless, high-quality care to patients when they need it most. Position Summary : The role of the IT Support Specialist is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our staff and...Full timeWork experience placementWork at officeRemote workRelocationFlexible hoursShift workNight shiftWeekend workDay shift
- Washington, District of Columbia, United States Full-Time | Hybrid We are hiring an IT Support Specialist to assist users with technical issues and ensure smooth IT operations within the company. Responsibilities: Provide technical support to employees Troubleshoot...Full time
$15.6 - $22 per hour
Position Overview Support will primarily be provided through in‑person communication, though it may also require using remote methods like... ...involves performing various tasks related to technical support. It requires both individual and teamwork, with the associate...Full timeWork experience placementRemote workFlexible hours- ...(and their peripherals), networking and communications tasks in support of all Local-Area-Network (LAN) computers; familiar with the most... ...computers, peripherals, servers and equipment. Respond to IT tickets assigned in support of multi-location users. Install new...Work experience placementWork at officeLocal areaRemote workWorldwideFlexible hours
- Network Coverage is seeking a Service Desk Specialist II to provide Tier 2 support for client IT environments, including servers, desktops, networks, and security. You will work on-site at client locations as part of the Service Operations team, escalating where needed...
- Bering-Alaka`ina Holdings, LLC is seeking an IT Support Specialist to assist a government customer in Arlington, Virginia. The role is 100% on site and requires U.S. citizenship and an active Top-Secret clearance with SCI eligibility. Responsibilities include handling daily...Shift work
- myBridge Corporation is seeking an IT Support Specialist in Washington, District of Columbia, to assist employees with technical issues and ensure smooth IT operations. The position offers a hybrid work environment. The ideal candidate will support troubleshooting of hardware...
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