Vendor Management Analyst

Job Description

Vendor Management Analyst

Our client is looking for a Vendor Management Analyst to help strengthen relationships with key third-party vendors and drive accountability across vendor performance.

In this role, you’ll support vendor governance, performance reporting, and day-to-day relationship management. You’ll work closely with vendors and internal teams to track performance, resolve issues, and make sure vendor partnerships continue to support broader business goals.

What you’ll be doing:

• Coordinate and facilitate quarterly business reviews (QBRs) with vendors and internal stakeholders.
• Develop and maintain monthly vendor scorecards, KPI reporting, and governance documentation.
• Track vendor performance and identify trends, risks, and opportunities for improvement.
• Manage day-to-day vendor escalations and operational issues, helping drive timely resolution.
• Support performance improvement plans and hold vendors accountable to agreed-upon expectations.
• Partner with business owners, procurement, and risk management teams to strengthen vendor governance processes.
• Maintain accurate vendor performance data and reporting.

The ideal candidate:

• Experience in vendor management, vendor governance, third-party management, or a similar role.
• Strong understanding of vendor performance management and delivery tracking.
• Experience creating vendor scorecards, KPI reports, and performance documentation.
• Comfortable coordinating QBRs, governance meetings, and conversations with vendors.
• Strong communication and relationship-building skills with both internal and external stakeholders.
• Organized and comfortable managing multiple priorities, escalations, and deadlines.
• Strong problem-solving skills with the ability to identify issues and help drive them toward resolution.
• Experience partnering with procurement, risk management, business leaders, or other cross-functional teams.

Reasons to love it:

• Build Strategic Partnerships: Work directly with key vendors and internal stakeholders to strengthen important business relationships.
• Make a Visible Impact: Your reporting, governance, and vendor oversight will directly influence performance and accountability.
• Own Meaningful Work: Help resolve real operational challenges while identifying ways to continuously improve vendor performance.
• Collaborate Across the Business: Work closely with business leaders, procurement, risk management, and external partners in a highly collaborative environment.