HR Manager (Bilingual Spanish Required)

Job Description

The Food & Beverage HR Manager is the dedicated HR partner for the food and beverage teams at Printemps New York, which are run by our operating partner. Reporting to the F&B operator’s leadership, this role covers a vibrant mix of venues: Maison Passerelle: our fine dining restaurant, Café Jalu, Salon Vert; our brasserie; the beautiful Red Room Bar, and our wine shop.

Together, they form an exceptional team of more than 100 people across front of house, back of house and our kitchens, from chefs and sommeliers to servers, bartenders and hosts.

This role manages the full employee lifecycle, from onboarding, payroll and benefits to employee relations, leave and engagement. As a trusted advisor to restaurant leadership, the HR Manager ensures compliance with federal, New York State and New York City employment laws and builds a culture of performance, recognition and retention.

Strategic partnership

• Advise the Director of Operations and restaurant leadership, aligning people strategy with business goals.
• Anticipate workforce risks and drive proactive, data-driven solutions.
• Translate the Printemps HR strategy into practical plans for the F&B teams.

Hiring and onboarding

• Manage job postings in line with NYC pay transparency requirements.
• Prepare offers and onboarding materials, ensuring accurate classification and pay from Day 1.
• Lead onboarding sessions and ensure all compliance documents (I-9s, W-4s) are complete.
• Track onboarding and recruiting metrics, including turnover and source of hire.

Employee relations and risk management

• Investigate employee concerns fairly and consistently, and lead sensitive cases.
• Coach managers on performance management and documentation, and support terminations as needed.
• Partner with Legal to identify risk trends and limit exposure.

Payroll, timekeeping and benefits

• Ensure timecards are accurate and approved, and review payroll before each submission.
• Monitor schedules, meal breaks, PTO and overtime, and train managers on timekeeping.
• Partner with payroll providers and the benefits broker for accurate, timely processing.
• Manage benefits eligibility, enrollment and open enrollment education, and reconcile reimbursements.
• Manage NY Paid Family Leave, DBL and NYC Earned Safe and Sick Time.
• Lead the ADA interactive process, return-to-work planning and workers’ compensation claims.

Compliance

• Ensure compliance with the FLSA, New York Labor Law and NYC regulations, including spread of hours and tip credit.
• Conduct regular audits of pay practices, classifications and employee records.
• Maintain personnel files and labor law postings, and keep policies and the handbook up to date.

Engagement and development

• Drive engagement, recognition and retention programs based on data.
• Coach restaurant managers and lead HR and compliance training.
• Ensure consistent performance reviews and support succession planning.

What we’re looking for

• A people-forward mindset with a strong understanding of the hospitality employee experience.
• Excellent communication skills, integrity, discretion and emotional intelligence.
• Calm under pressure, adaptable and highly organized.
• Embodies the values and standards of Printemps.

Requirements

• Fluent in Spanish and English, written and verbal.
• 3+ years of HR experience in hospitality.
• In-depth knowledge of federal, NYS and NYC employment law, including wage and hour regulations.
• Hands-on experience with payroll, benefits, leave and HRIS systems.
• Proficiency in Excel, Google Workspace and Slack.

This position is employed by and reports to Printemps New York’s food and beverage operator.

Printemps does not provide work authorization sponsorship for this position. Candidates must have legal authorization to work in the United States at the time of application.

Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at View email address on ziprecruiter.com

At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.