Assistant Manager - Cincinnati Locations - Great Pay and Benefits!

Overview Graeter’s Ice Cream, a fourth‑generation family‑owned company, seeks an Assistant Manager to support retail store operations in Westbourne – Cincinnati, OH. The role focuses on guest service, sales, quality, and employee engagement, with a focus on maintaining product quality, store presentation, and a positive store environment. Responsibilities Lead the store team to achieve exceptional guest service, sales, quality, and profitability. act as brand ambassador, uphold Graeter’s standards for product quality, display, and store environment. Support the Store Manager in managing people, products, and systems within a retail environment. Develop team performance through goal setting and coaching; monitor cash handling, inventory, and ordering processes; ensure adherence to company policies. Ideal Candidate Qualities Passionate about guest service and making customers’ day. Aim to build management skills through understanding cash management, inventory, ordering, product display, and team leadership. Organized and capable of assisting the Store Manager with people, products, and systems. Goal‑oriented with strong problem‑solving abilities and enthusiasm for the work. Qualifications Experience: Retail and/or food service background; minimum 1–2 years in a supervisory/manager/leadership role with a team of at least 5. Math & Language Skills: Ability to analyze sales data, measurements, percentages; read and comprehend instructions; write professional reports and memos; speak before groups. Education: High school diploma required; associate’s or bachelor’s degree preferred or a combination of education and supervisory experience. Physical Demands: Lift up to 40 lbs; load supplies and equipment; stand for 8+ hours. Full‑Time Employment: Minimum 40 hours per week; varied schedule including nights, weekends, and holidays (closed Thanksgiving and Christmas). Benefits Bonus programs Shared healthcare program for you and your family Company‑paid short‑term disability insurance 401K with company match Paid Time Off and more #J-18808-Ljbffr Greater's