Tulsa - High Volume Inbound Call Representative

divh2Tulsa - High Volume Inbound Call Representative/h2pTulsa, OK/ph3Overview/h3pSalary Range $18.00 - $22.00 Hourly Position Type Full Time Job Shift Day Travel Percentage None Category Admin - Clerical/ph3Description/h3pWHO WE ARE:/ppImperial is a recognized industry leader in the convenient services industry providing services of vending, micro-markets, office coffee, catering, and corporate dining. Headquartered in Tulsa, Imperial is a fast paced, growing company, operating in 7 states and employing more than 800 dedicated team members. At Imperial, our team goal is to build relationships provide unmatched service to make customers happy deliver profitable results./ppWant to work for a growing company with growth opportunities for its employees and that gives back to the communities it serves?/ppWant to work alongside people who also value being responsible, having integrity, building relationships, creating innovation, achieving growth?/ppInbound Call Representative/ppThis role will create service calls for dispatch and execute great service for customers or employees on the phone or in person. If you are excited about being friendly, organized, and never bored, keep reading for the details./ppBenefits include: Health, Dental, Life, AFLAC, 401k, Vacation, Holidays./ppWHAT YOU WILL DO:/pulliAnswer multi-line phones and take information or direct calls as appropriate/liliCreate service calls/texts for dispatch/liliProvide general administrative and clerical support/liliServe as the first point of contact for our customers, assisting them in a professional helpful way/liliHandle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication/li/ulpHours:/pulliMon - Fri, 7:30 AM to 4:30 PM with a 1-hour lunch/li/ulh3Qualifications/h3pWHAT WE LOOK FOR:/pulliPossess the ability to multi-task to work independently/liliComputer aptitude required; proficient in Windows operating system and Microsoft Office/liliStrong time management skills/liliAble to work effectively with a wide range of individuals and personalities/liliOrganized detail-oriented/liliFlexible, willing to help where needed/li/ul/div