Assistant General Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Position Overview:WSKY Stadium is a renowned dining destination specializing in a melting pot of American comfort classics and exceptional service. Our group dining space and restaurant caters to a variety of special events, from intimate gatherings to large celebrations. Additionally, we are privileged to serve guests during high-volume days and special events at Allegiant Stadium, including concerts and sporting events. We pride ourselves on providing unforgettable experiences for our guests, making every occasion truly special.Description:As the Assistant General Manager at WSKY Stadium, you will play a crucial role in ensuring the financial and operational success of our tavern. Your primary responsibility will be nurturing the growth and development of our hourly team, ensuring their complete comprehension of WSKY Taverns' operational standards, policies, and procedures. It's essential that you lead by example to demonstrate these standards effectively. You will be responsible for assembling a team that consistently delivers prompt guest recognition and satisfaction, maintains service excellence, interprets and acts upon gaming reports, and takes ownership of increasing gaming, food, and liquor sales while upholding established cost-of-goods goals. Proficiency in the Toast POS System is required, and you will be responsible for establishing and managing product levels, maintaining the building's appearance, equipment functionality, and compliance with OSHA, Health District, and Clark County regulations. A comprehensive understanding of Gaming Compliance is crucial.Responsibilities:Supervise all aspects of gaming, high-volume restaurant, and banquet operations.Ensure all beverage and staffing needs are met for all Banquet Event Orders (BEOs).Collaborate with the Leadership, Executive Chef and Group Dining Manager to plan and execute menus for large groups.Oversee the hiring, training, and supervision of Front-of-House team members.Assist and guide the Front-of-House team in service, beverage preparation, menu creation, and overall guest experience.Manage the fiscal budget, striving to meet or exceed all budgetary requirements.Prioritize the Guest Experience, ensuring every guest enjoys a distinct and tailored experience.Supervise banquet operations from setup to teardown, providing support to the Catering Manager as needed.Meet regularly with the Catering team to understand upcoming events, review budgets and sales goals, and explore opportunities for new business.Ensure compliance with Health Department, Gaming, and TAM regulations throughout operational hours.Coach, counsel, and enforce company standards among team members.Become proficient in the Point of Sales system and other restaurant software.Handle beverage ordering and maintain par levels.Fulfill any additional responsibilities within the scope of the job description.Qualifications:High school diploma or equivalent.Preferred: 2 to 3 years of Gaming experience.Preferred: 3 to 5 years of local Gaming Management experience.Preferred: 2 to 4 years of large group and/or banquet experience.Preferred: 3 to 5 years of F&B management experience in a high-volume setting.Must have open availability, able to work all shifts, holidays, and weekends.Knowledge of general gaming tavern operations, personnel management, food and beverage planning, purchasing, par levels, daily and monthly inventory, sanitation and health codes, and security.Preferred: Understanding of Profit and Loss Statements.Familiarity with Konami Gaming, restaurant management software, and POS systems.Demonstrated ability to manage operating costs in accordance with budgets.Honesty and integrity, both in and outside the workplace.Ability to obtain and maintain food handler’s certification card, TAM, and Non-Gaming Card.Computer literacy skills.Ability to lift 45 lbs.Strong leadership skills.Passion for coaching and developing others.Comfortably setting priorities and delegating tasks as needed.Exceptional organizational and attention-to-detail skills.Strong interpersonal and communication skills.Dedication to achieving 100% customer satisfaction.Recruit, interview, hire, and train bar staff.Engage with customers to foster loyalty and address customer concerns.Ensure all licenses are current, including health, safety, and liquor.Ensure staff adheres to all food control and safety regulations.Create employee schedules based on expected customer numbers.Monitor liquor costs versus sales to ensure bar profitability.Collaborate with liquor vendors to develop new products or promotions for the bar.Establish and uphold standards for safe food handling, cleanliness, and safety.Negotiate with vendors, order supplies, manage inventories, and budgets.Supervisory Responsibilities:This position will oversee the Front of House Team.Travel Requirements:Reliable transportation is required.Language Sills:Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.Reasoning Ability:Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Certificates, Licenses and PermitsEmployees must be able to qualify for licenses and permits required for position by federal, state and local regulations.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Employees could be exposed to an environment containing unrestricted secondhand tobacco smoke.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! #J-18808-Ljbffr