Fire Suppression Service Technician

Job Description

Fire Suppression Service Technician 4

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer

Competitive salary and commission / bonus plan 

Paid vacation/holidays/sick time

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one 

Extensive product and on the job/cross training opportunities with outstanding internal resources 

Encouraging and collaborative team environment 

Dedication to safety through our Zero Harm policy 

Company vehicle (as applicable), Tools and Equipment to complete all jobs 

Providing Scheduling and management support 

JCI Employee discount programs (The Loop by Perk Spot) 

Check us Out: A Day in the Life of the Building of the Future 

What you will do   

Performs direct field labor work under guidance from Team Leaders and Managers Service project delivery. Work includes specialized knowledge in diagnostics and repair. Involves inspection and testing of fire sprinkler and suppression systems, intermediate repair and maintenance, safety and compliance, documentation and reporting, and customer communication and coordination. Includes O&M field labor support when necessary.

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites.  Service, troubleshoot and install many different manufacturers including Simplex and ANSUL.  Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals. Manage daily service call, customer activity and program system products. You will work with clean agent systems, dry chemical systems, and special hazards.

How you will do it   

• Assist customers with all questions and concerns in a timely and professional manner.  

• Participation in an on-call rotation for Emergency Service.    

• Performs inspections of Suppression Gas Systems based on contract requirements. 

• Inspect customer systems 

• Use of Smart Phone and Equipment 

• May include government work 

What we look for    

Required 

• Excellent communication and organizational skills  

• Outstanding Customer facing service and problem-solving skills  

• PC Skills including Microsoft Windows, Excel, Word, and Outlook  

• FEL-A

Preferred 

• Any Manufacturer certifications is a plus; ANSUL, Kiddie PyroChem  

• RMEI and preferred Multi License 

• Valid US driver’s license  

HIRING HOURLY RANGE : $32.60 - $44.81 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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