Front Desk Coordinator

Front Desk Coordinator Opportunity

Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The opportunity with McKinstry

At McKinstry, we are committed to creating a seamless, welcoming workplace experience for our employees and visitors. We are seeking a Front Desk Coordinator to join our Emerald Initiative team in our Seattle office - someone who is highly organized, service-oriented, and thrives in a fast-paced, people-facing environment.

This role is central to maintaining a positive and professional first impression of McKinstry, providing exceptional front desk support and administrative coordination that helps ensure the smooth day-to-day operation of the office. You'll serve as a key point of contact for employees and visitors, while also supporting a range of office services including mail and package handling, copier and printer coordination, and general administrative support.

Reporting to the Facilities Manager, this role partners closely with the Facilities team and collaborates with regional front desk teams across McKinstry locations (e.g., Spokane, Portland), as well as a wide range of internal employees and external visitors.

This role is based in Seattle, WA and is fully onsite, Monday through Friday, with a work schedule of 7:00 AM 4:00 PM.

Key Responsibilities

Front Desk Support

• Deliver accurate, high quality and timely results
• Answering incoming general phone calls & forwarding to appropriate department/individual.
• Receive, sort & schedule pickup of mail/FedEx/UPS.
• Visitors, visitor badging & visitor log, including notifying McKinstry teammate of visitor's arrival.
• Organization/cleanliness of front desk area.
• Point of contact for deliveries.
• May perform other Front Desk activities as requested

General Office

• Assist with copy/print orders.
• Manage vendor access and log, notifying McKinstry teammates, managing vendors.
• Assist with coordination of client events, internal office events, and project events.
• Badging assistance.
• Monitor, respond to & distribute emails.
• Assist in coordinating facilities requests.
• Manage office supply & breakroom inventory and upkeep.
• New employee activation.
• May assist in other project activities as requested

Cross-functional Relationships & Customer Satisfaction

• Provide excellent customer service and develop strong internal customer partnerships with key internal clients.
• Act as a liaison for the team, assisting with projects and administrative tasks.

Communication

• Communicate with McKinstry departments as needed to achieve shared business objectives.
• Responsible for communication and sharing of information and best practices across team members.
• Participate in purposeful outreaching and connecting to departments and regions.
• Perform other duties as assigned.

What You Need to Succeed at McKinstry

• 2 years of relevant experience, preferably in office, customer service, or equivalent position.
• Advanced degree in a related field preferred.
• Intermediate working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Strong communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.
• Experience working with virtual and matrixed teams is preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career. The pay range for this position is $21.00 $33.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.