Dental Practice Manager

Job Description

Job Description

Come join the family! Family Dental Health of Charleston Southern is seeking an outgoing, team-oriented Practice Manager!

ABOUT FAMILY DENTAL HEALTH

We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family.

Family Dental Health is honored to be recognized as one of the SC Top Workplaces for 2025. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all:

Family - To create lasting relationships with our patients, our teams, and our communities

Dental - To provide excellent dental care, one patient at a time

Health - To improve the overall health of our community

We are proud to offer our employees large office perks with a small office feel! We offer:

• Competitive pay
• Bonus opportunities for meeting practice goals
• 6 weeks of paid time off
• Employee dental benefits
• Medical, vision, life insurance, disability insurance
• 401k
• Uniforms provided
• Company-sponsored events

Learn more at

Job Summary:

The Practice Manager (Quarterback) works closely with doctor(s) and staff as liaison to assure that all aspects of the practice are functioning in an orderly and proficient manner. The Practice Manager communicates the practice philosophy through systems, problem solving and communication. This individual strives to bring out the best in the entire staff, for benefit of our patients.

Functions include but are not limited to the following:

• Facilitate interoffice team communication with respectful and constructive problem solving techniques.
• Resolve conflict among team members quickly and fairly.
• Consistently and fairly implement and enforce all company policies as outlined in the Employee Handbook and Standard Operating Procedures (SOP) manual.
• Schedule staff work times for maximum efficiency and productivity,
• Recognize training needs and coordinate with Director of Training.
• Track office statistics by using FDH website, reviewing and analyzing reports, summarizing information; identifying trends.
• Achieve financial objectives by preparing annual budget; scheduling expenditures; analyzing variances; discussing corrective actions with upper management.
• Monitor practice expenses to stay within budget.
• Monitor inventory control system for all office supplies and coordinate ordering with supply clerk.
• Manage practice collections.
• Report on marketing strategies and referral statistics at staff meetings.

Requirements:

• Outstanding written and verbal communication skills
• A friendly, positive demeanor with patients and dental office team members
• Great administrative organizational skills
• Strong computer skills and the ability to learn new programs
• Exceptional customer service skills
• Must be available to work extended hours
• 3-5 years experience in a dental practice with knowledge of terminology and clinical procedures
• 2+ years of management experience
• Denticon experience is a plus!

WORK LOCATION:

• 2680 Elms Plantation Blvd., North Charleston, SC

WORK SCHEDULE:

• Monday - Thursday 8:00 am - 5:00 pm