Customer Service Specialist II

Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries. Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast‑paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today! Job Description The Customer Service Specialist II (CSS) supports the marine base store’s customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the company’s policies and guidelines. Ensures that each customer has a positive store experience by providing a customer‑friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels. Qualifications High school diploma or equivalent education with no specific training or experience necessary. Must possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs. Additional Information Pay, Benefits and Work Schedule: Office Depot offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best‑in‑class office products & services, as well as comprehensive development programs. We are an innovative, high‑performance company. Working in our stores provides you with unlimited possibilities to start or expand your career. For immediate consideration for this exciting position, please click the Apply Now button. Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law. #J-18808-Ljbffr Office Depot